HRIS Manager

Accountabilities

• Lead, coach, and develop the HRIS team by establishing priorities, service standards, performance expectations, and professional development plans.

• Define and execute the HR technology roadmap, aligning systems, projects, and process improvements with business objectives and operational requirements.

• Partner with HR and business leaders to identify opportunities to enhance HR processes, technology capabilities, system usability, and employee experience.

• Balance strategic initiatives with day-to-day system administration, urgent operational needs, compliance obligations, and available team resources.

• Oversee the configuration, administration, maintenance, upgrades, implementations, and optimization of UKG Pro and other assigned HR technology platforms.

• Serve as the operational owner and primary technical escalation point for UKG Pro and related HR systems, ensuring timely resolution of critical issues affecting payroll and other business processes.

• Manage system access, production support, critical processing activities, and the HR technology project portfolio, ensuring initiatives are prioritized, delivered, and adopted effectively.

• Manage vendor relationships and service delivery to ensure technology solutions meet organizational requirements, service expectations, and performance standards.

• Establish and maintain HR data governance frameworks, privacy protocols, security controls, and access management standards.

• Ensure appropriate role-based access, least-privilege permissions, segregation of duties, approval workflows, and periodic access reviews across HR systems.

• Maintain system documentation, testing evidence, security records, audit materials, issue logs, and corrective-action documentation to support compliance and audit readiness.

• Monitor compliance with applicable laws, regulations, internal policies, and audit requirements, proactively identifying and mitigating technology, data, and operational risks.

• Oversee system integrations, interfaces, APIs, SFTP connections, automated jobs, and data exchanges to maintain accurate, secure, and reliable information flows.

• Monitor integration failures and scheduled processes, coordinating timely corrective action when issues affect payroll, onboarding, benefits, compliance, or other critical operations.

• Maintain integration inventories, data-flow documentation, testing controls, and production deployment records.

• Lead the development of HR reports, dashboards, analytics, and workforce insights that support strategic and operational decision-making.

• Maintain data accuracy and integrity through monitoring, reconciliations, audits, and effective process controls.

• Collaborate with HR, Payroll, IT, Finance, Compliance, and business stakeholders to translate requirements into scalable system solutions and sustainable process improvements.

• Lead testing, training, communications, and change management activities associated with HR technology implementations and enhancements.

• Oversee hiring, performance management, workload planning, resource allocation, succession planning, and employee development within the HRIS team.

• Foster a collaborative, customer-focused culture that emphasizes service quality, accountability, and continuous improvement.

Requirements:

• Bachelor’s degree in Human Resources, Information Systems, Business Administration, Data Analytics, or a related field, or an equivalent combination of education and relevant experience.

• At least five years of progressive experience in HRIS, HR technology, or a closely related discipline.

• At least two years of experience leading employees, projects, or major HR technology workstreams.

• Advanced hands-on experience administering UKG Pro, including system configuration, security, workflows, testing, reporting, and integrations.

• Experience supporting or administering applicant tracking, recruiting, or talent management platforms; familiarity with iCIMS is preferred.

• Demonstrated experience managing HR technology implementations, system upgrades, enhancements, and optimization projects.

• Practical knowledge of APIs, SFTP integrations, interface monitoring, and system-to-system data flows.

• Working knowledge of HR data governance, role-based security, privacy requirements, access controls, and data quality management.

• Experience gathering and documenting business requirements, testing system solutions, managing production implementations, and resolving complex technical issues.

• Strong project management, organizational, prioritization, and problem-solving skills, including the ability to identify root causes and implement sustainable solutions.

• Excellent vendor management and stakeholder engagement capabilities, with the ability to coordinate effectively across multiple business functions.

• Strong communication skills, including the ability to explain technical concepts and system-related issues to nontechnical audiences.

• Demonstrated leadership and team development skills, including coaching, performance management, workload coordination, and employee development.

• Ability to manage confidential employee information responsibly and maintain high standards of data security and discretion.

• Preferred: SHRM-CP or SHRM-SCP certification.

• Willingness to travel approximately 10–25% of the time to job sites or office locations.

• Ability to perform essential job functions involving extended periods of sitting or standing, repetitive hand and wrist movements, climbing stairs, and occasionally moving objects weighing up to 20 pounds.

Benefits:

• Annual salary range of $116,860–$155,995, depending on qualifications, experience, and other applicable factors.

• Remote work opportunity within the United States.

• Full-time employment.

• Opportunity to lead HR technology strategy and oversee a broad portfolio of systems, integrations, and process improvement initiatives.

• Professional growth opportunities through leadership responsibilities, technology projects, and continuous learning.

• Opportunity to develop and mentor a dedicated HRIS team.

• Collaborative work environment that values innovation, inclusion, and creative problem-solving.

• Exposure to evolving HR technologies and opportunities to improve operational efficiency and workforce decision-making.

• Travel opportunities to collaborate with teams at job sites and office locations.