Human Resources Generalist

Greater Los Angeles is the newest territory in our growing company, and we're looking for a Human Resources Generalist to help shape the employee experience from day one. You'll own onboarding for new hires, build and roll out HR programs, and be a steady, trusted resource for the whole team. If you enjoy improving processes and building real connections in a fast-growing organization, we'd love to talk.

This is a full-time, onsite role based in our Orange, California office, with travel to two additional office locations.

Responsibilties

Recruiting:

Manage full-cycle recruiting activity including job posting creation, application review, screening, and candidate communication.

Partner with hiring managers to align role requirements, candidate profiles, and interview processes

Own the applicant tracking system (ATS) and serve as subject matter expert for hiring teams providing guidance and training.

Coordinate pre-employment steps including offer letter preparation, background checks, drug testing; oversee background screening compliance, adjudication of results, and FCRA-mandated pre-adverse and adverse action procedures. 

Onboarding and New Hire Orientation:

Own the end-to-end onboarding process for all new hires, from offer acceptance through the first day of employment.

Facilitate new hire orientation, ensuring a welcoming experience that reflects company culture and sets employees up for success.

Maintain onboarding checklists, I-9 documentation, and new hire paperwork in compliance with federal and applicable state requirements.

Maintain HRIS new hire records and create personnel files.

Day-to-Day HR Employee Support:

Serve as the primary point of contact for employee questions related to HR policies and general employment matters.

Triage employee concerns and escalate complex or sensitive matters to HR leadership appropriately.

Support benefits, leave of absence, workers’ compensation, and ADA administration.

Own personnel file maintenance, HR recordkeeping, and system data entry; reconcile with Payroll as needed.

Employee Relations and Investigations:

Provide support for coaching managers and employees, documenting concerns, and facilitating performance improvement or corrective action

Conduct workplace investigations for standard employee relations matters from intake through resolution.

Support HR leadership as a secondary resource on complex investigations, including document preparation, interview scheduling, and file management.

Draft corrective action documentation, performance improvement plans, and separation paperwork in coordination with HR leadership.

Reporting and HR Operations:

Support the HR Project Manager on HRIS implementation and ongoing administration, building platform proficiency and serving as a secondary resource for system questions across the organization.

Initiate and distribute standard HR reports on a scheduled basis including headcount, turnover, recruiting activity, leave tracking and compliance-required reports on deadline.

Pull ad hoc reports for HR leadership and department heads as requested.

Support HR projects and process improvement efforts as directed by HR leadership; cross trained to provide backup across all HR disciplines and locations.

Training and Engagement:

Help develop and deliver training content on HR topics including policy, compliance, and performance management.

Build materials and job aids for training sessions and company-wide communications; coordinate logistics.

Identify recurring questions that point to training gaps and bring recommendations to HR leadership.

Support employee engagement initiatives, recognition programs, and culture activities; serve on the engagement committee.

Additional Duties:

Assists with HR administrative duties as needed.

Travel as needed.

Other duties as assigned.

Qualifications

Required

Bachelor's degree in Human Resources, Business Administration, or a related field, or equivalent combination of education and experience.

3+ years of HR experience in a generalist or coordinator capacity.

Working knowledge of federal employment law; multi-state experience a plus.

Demonstrated experience with recruiting coordination and supporting end-to-end hiring processes.

Strong written and verbal communication skills with the ability to communicate clearly across all levels of the organization.

Proficiency with HRIS platforms, applicant tracking systems, and Microsoft Office Suite.

High level of discretion and sound judgment in handling sensitive employee information.

High attention to detail and organizational skills.

Preferred

Bachelor’s degree in Human Resources, Business Administration or a related field

Bilingual in Spanish preferred

PHR or SHRM-CP certification, or active pursuit of certification.

Experience with California employment law.

Background in employee relations, including conducting workplace investigations.

Skills & Abilities

Proficiency in HRIS platforms.
HR onboarding across the full employee recruiting lifecycle.
Ability to build, document, and maintain SOPs, process workflows, and HR standards in an evolving environment with the ability to identify gaps and design practical, scalable solutions.
Effective written and verbal communication skills with the ability to train non-technical users, present to all levels of the organization, and build strong working relationships across departments.
Ability to handle sensitive and confidential employee information with discretion and professionalism and exercise sound judgment with minimal direction.

Physical Requirements

Based in Orange, California with travel between two additional sites as needed; mileage reimbursement provided.
Sitting and/or standing for the majority of the day in front of a computer.
Others working at stations nearby, the noise level is normal for an open office environment.
Typing and using a mouse require hand-eye coordination and fine motor skills.
Clarity of vision to read small print including documents and computer screens.
Ability to lift light boxes, files, or office equipment.