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Pledge for Success:
We are dedicated to hiring outstanding individuals who share in our commitment and passion in serving our guests. Ambition, dedication, attention to detail, and a warm smile are all winning characteristics that lead to the spirit of who we are.
Position Summary:
Performs advanced troubleshooting, preventive maintenance, operation, and repair of commercial heating, ventilation, air conditioning, refrigeration, and central plant systems. Supports reliable guest comfort, indoor environmental conditions, equipment protection, and energy performance throughout the casino, hotel, restaurants, and supporting facilities. Serves as a hands-on technical resource for complex HVAC faults and coordinates specialized service with manufacturers and contractors.
Primary Duties and Responsibilities:
- Promotes superior guest service.
- Maintains, and perpetuates a positive organizational culture according to the principles of the Spirit of Tâlícn and the Core Values of ilani.
- Diagnose complex mechanical, refrigeration, airflow, hydronic, and control failures using operating readings, equipment histories, drawings, manufacturer guidance, and BMS trends.
- Inspect, maintain, and repair commercial air-handling, rooftop, outdoor air, exhaust, and terminal equipment, including coils, filters, dampers, belts, bearings, actuators, and condensate systems.
- Troubleshoot hotel VRF systems, heat pumps, and assigned refrigeration equipment; perform leak detection, recovery, evacuation, charging, and documentation within required certification and equipment-specific training, including flammable refrigerant practices when assigned.
- Identify compressor, motor, drive, contactor, sensor, and control faults; perform electrical work only within applicable credentials, training, and authorized scope.
- Perform central plant operating rounds, monitor equipment conditions, and diagnose chilled, heating, and condenser water circulation problems; inspect pumps, strainers, valves, expansion systems, and heat exchangers and coordinate approved air removal and balancing.
- Service cooling tower mechanical components and monitor basin condition, makeup water, freeze protection, and assigned water-treatment indicators in coordination with vendors and the property water management program.
- Support boiler and chiller maintenance, seasonal transitions, staging, and approved startup and shutdown procedures; coordinate major rebuilds, pressure-vessel repairs, combustion adjustments, and specialty work with authorized providers.
- Use the BMS to investigate alarms, validate sensors, and assess equipment sequences; adjust approved setpoints and schedules within delegated limits, obtain approval for programming changes, and document overrides and restoration to automatic control.
- Investigate comfort and ventilation concerns using measured conditions and system operation; escalate suspected air-quality concerns and coordinate kitchen exhaust, makeup air, and authorized interlock verification with operating departments and qualified fire-protection personnel.
- Develop preventive maintenance plans, maintain asset and critical spare-parts data, support CAD/GIS updates and vendor scopes, and recommend energy and reliability improvements based on operating data and recurring failures.
- Independently complete complex repairs and lead assigned small projects; coach Tech I, Tech II, and Tech III team members and review work quality without supervisory authority.
- Coordinate vendors and departments, provide clear handoffs and restoration estimates, and perform related duties within qualifications and authorization; formal apprentice supervision requires applicable credentials and program approval.
- Complete accurate CMMS, refrigerant, inspection, and deficiency records, including labor, findings, readings, materials, repairs, and follow-up needs; document approved disposition of incomplete work. Follow codes, permits, manufacturer instructions, safety and emergency procedures, credential requirements, and access restrictions; protect confidentiality and provide courteous service. Obtain required approvals, stop and escalate unsafe or unauthorized work, investigate trips before resetting, and verify restoration without bypassing safeguards.
- Develops partnerships with all departments to foster guest service excellence.
- Performs daily, weekly, and monthly preventive maintenance tasks including filter and coil cleaning. Reports on any observed security, environmental, health and safety related concerns and any equipment malfunctions.
- Ensures the appropriate flow of information and communication within the assigned departments to maximize efficiencies and consistency in all operations.
- Ensures that all equipment, materials, techniques, and procedures comply with federal, state, local codes, and regulations to the extent applicable.
- Actively updates preventative and predictive maintenance programs, building management system, energy management efforts, and projects to keep facility in proper operating condition always.
- Maintains a constant awareness of safety and accident prevention and ensures that all team members are properly trained in safety policies and procedures.
- Documents, tracks preventive maintenance, and repair activities.
- Communicates inventory supply status to management.
- Maintains confidentiality of sensitive information.
- Performs other duties as assigned.
- undefined
Minimum Qualifications:
- High school diploma or equivalent and completion of HVAC/R technical training, apprenticeship, or an equivalent combination of relevant training and experience.
- At least five (5) years of progressively responsible commercial HVAC/R experience, including training or apprenticeship experience, with at least two (2) years independently diagnosing commercial systems.
- Must possess excellent interpersonal skills with an ability to foster a supportive and enabling team environment.
- EPA Section 608 Universal technician certification.
- For assigned HVAC electrical work, active Washington HVAC/refrigeration specialty electrician certification (06A), general journey-level electrician certification (01), or another credential specifically accepted for that work scope by the applicable authority. Electrical work must remain within the credential’s limits.
- Demonstrated competence with commercial air systems, hydronic systems, refrigeration diagnosis, wiring diagrams, BMS operation, and safe use of diagnostic instruments.
- Ability to interpret equipment sequences and trend data and maintain accurate electronic work records.
- Detailed knowledge of HVAC systems that incorporate digital controls and are linked to a multi-building computer-based energy management and controls system.
- Basic knowledge of lab equipment and how to execute HVAC water analysis.
- Ability to read, understand, and follow schematics and blueprints.
- Skills in computerized control system and logics.
- Knowledge of mechanical systems, chillers, boilers, and emergency maintenance.
- General knowledge of applicable building and fire codes.
- Excellent written and verbal communication skills.
- Basic computer skills in Word, Excel, and Outlook.
- Must be willing to work varied shifts including days, evenings, nights, weekends, holidays, planned shutdowns, overtime, and emergency callbacks as business demand requires.
- Essential tasks may require extended standing and walking; climbing stairs and approved ladders; kneeling, crouching, reaching, and working in equipment rooms, overhead areas, outdoors, and other restricted-access spaces.
- Uses hand and power tools, diagnostic instruments, carts, and lifting aids.
- Must be able to lift or carry up to 50 pounds.
- Potential exposures include noise, heat and cold, dust, cleaning, or treatment chemicals, moving machinery, trade-specific hazards, and tobacco smoke where present. Required protective equipment and controls must be used.
- Confined-space entry, elevated work, powered lifts, hot work, and respirator use require the applicable training and authorization before assignment.
- Must possess a valid Driver’s License.
- Must be willing to work in a smoking environment.
- Must be willing to adhere to company health and safety measures.
Preferred Qualifications:
- Experience with a multi-building central plant, commercial chillers and boilers, cooling towers, and hotel VRF systems preferred.
- Experience with HotSoS preferred.
Work Shift:
Any (United States of America)
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