Ice Cream Quality Engineer

Life tastes better with ice cream

With 19.000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company leading the industry.
 
We create iconic ice cream brands that are part of everyday life, bringing moments of joy to millions of people around the world. Everybody loves ice cream. And as the world’s biggest pure‑play ice cream company, we have the scale and ambition to make a real difference. 

What truly sets us apart is how we work. 

We move fast and keep things simple. We turn ideas into action, trust people to take ownership, and work as one team to win together with integrity. Our culture is high‑performance, collaborative and focused on getting things done. 

We’re curious and ready for what’s next. We embrace digital, use data to make better decisions, and keep learning, including how AI can help us work smarter and serve consumers better. 

The Quality Engineer role is part of the Site Quality Team and reports to the site Quality Manager.  The main purpose of the role is to drive the highest quality standards and performance through continuous improvement in the areas of Quality and business waste.  Using tools, statistical capability and methodology to drive out losses related to quality defects in innovative and sustainable solutions. 

WHAT YOU'LL BE RESPONSIBLE FOR:    

• The role is critical to the development of our factory to world class, which means zero defects, zero waste and zero losses. 
• Drive continuous improvement through identifying top loss and executing collaborative improvement methods and tools to counter losses identified. 
• Quality representative for Innovation projects to drive compliance, growth, and consumer love. 
• Lead sanitation and process-oriented improvement projects 
• Participate in developing and deploying new approaches, process and tools to “raise the ceiling” and develop future capability. 
• Ensure execution of Quality & Sanitation validations and verifications across the facility 
• Collaborates with R&D and others in Supply Chain to enable key work streams driving our business growth. 
• Provides Quality updates to key stake holders 
• Provides technical expertise (SME) to support risk identification and mitigation strategies 
• Follow all company policies and procedures such as safety requirements 

WE'RE LOOKING FOR SOMEONE WHO:

• University degree in technical discipline or sciences. Preferred: Engineering or Food Science/Technology
• Applied knowledge of GMP, HACCP, ISO 22716, Allergen Management, Food Safety, FSSC 22000 (or similar GFSI Standard), FDA 21 CFR 210, etc.
• Preferred 3 years of experience in Supply Chain Quality or R&D, additional experience in Manufacturing a plus. 
• An affinity for change management and digital solutions 
• Basic proficiency in MS tools (Excel, Power BI, PPT) SAP knowledge preferred 
• Experience in SPC processes and tools   

LANGUAGE SKILLS:

Requires the ability to read and comprehend a variety of simple informational documentation, directions, instructions, methods and procedures, short correspondence, and memos. Requires the ability to write simple reports and correspondence with proper format, punctuation, spelling and grammar.  Requires the ability to effectively present information in one-on-one and small group setting to team members, customers, and other employees of the organization, using correct English and a well-modulated voice.

NUMERICAL APTITUDE:

Requires the ability to add and subtract totals, multiply and divide in all units of measure (English and Metric), using whole numbers, common fractions, and decimals.  Must be able to determine percentages and determine time and weight.  Must be able to use an electronic calculator.

FORM/SPATIAL APTITUDE:

Requires the ability to inspect items for proper length, width, textures, odor, taste, color, and shape.

REASONING ABILITY:

Requires the ability to apply common-sense understanding to carry out detailed written or oral instructions.  Must be able to deal with problems involving a few concrete variables in standardized situations.

MANUAL DEXTERITY:

Requires the ability to handle a variety of items, equipment, control knobs, switches, etc. Must have the ability to use one hand for twisting or turning motion while coordinating other hand with different activities. There are occasional requirements to use hands to finger, handle or feel objects, tools and controls and reach with hands and arms. Must have average levels of eye/hand/foot coordination.

PHYSICAL DEMANDS:

Must be physically able to climb on ladders and portable stairways. Must be physically able to use wrenches and other tools in performing minor maintenance functions. Constant standing and/or walking on concrete floors are required. Must be able to use body members to work, move, lift, slide, push or carry heavy objects or materials.  Must be able to lift up to 50 pounds. Physical demand requirements are at levels of those for active work. 

PHYSICAL COMMUNICATION:

Must have the ability to talk (expressing and/or exchanging ideas by means of spoken words) and/or hear (perceiving sounds of nature by ear.)  Specific visual abilities required by this job include close vision, distance vision, peripheral vision and color vision.

WORK ENVIRONMENT:

Work is performed throughout the facility.  Potential hazards include proximity of moving machinery, chemical exposure, noise, or heavy lifting.  The position may require an individual to stand, stoop, move equipment; bend, reach, or lift for prolonged periods of time.  PPE includes safety glasses, hearing protection and sanitary footwear.

#TMICC

Why join us?

This is a place for people who are passionate about ice cream and are growth obsessed - both for the business and for themselves. People who act like an owner and drive our business end-to-end. People who are driven by success to deliver more than we ever thought we could!

You’ll thrive here if you value an inclusive culture, with low ego and hierarchy - and if you’re excited to continuously learn and challenge how we work, using digital, data, and new thinking to push us forward.

- Roles with real accountability and visible impact

- Free to move fast, experiment and challenge how things are done

- Continuous learning and development as the business grows

- Reward linked to performance and contribution.

Your career here is shaped by what you deliver, as you work across functions and markets and grow with the business.

Ready to build the future of Ice Cream?

If this sounds like the place where you'd thrive, we'd love to hear from you. Apply online and share your CV. We'll review your application and be in touch with the next steps.

If you are an individual with a disability and require assistance at any time during our recruitment process, please let your Talent Acquisition Partner know.

Additional information

The Magnum Ice Cream Company is an Equal Opportunity Employer. We embrace diversity and are committed to creating an inclusive environment where everyone can do their best work regardless of age, disability, gender identity, race, religion, sexual orientation, or any other protected characteristic.

For more information about your Federal rights, please see Know Your Rights: Workplace Discrimination is Illegal and Pay Transparency Non discrimination Provision.

Employment is subject to verification of pre-screening tests, which may include drug screening, background check, credit check and DMV check.

The Protected Veterans or Individuals with Disabilities AAP narratives are available for inspection by any employee or applicant for employment Monday through Friday during normal business hours at establishment.