About NCR VOYIX
NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for their operations, experiences and business outcomes. NCR Voyix is headquartered in Atlanta, Georgia, and serves customers in more than 35 countries worldwide.
Key Responsibilities
- Provide L1/L2 support for Saviynt Identity Governance & Administration (IGA) platform
- Troubleshoot and resolve issues related to:
- User provisioning & de‑provisioning
- Access requests, approvals, and certifications
- Roles, entitlements, and policies
- Monitor IAM jobs, connectors, and scheduled tasks; analyze failures and performance issues
- Support application onboarding and integrations (AD, Azure AD, LDAP, databases, SaaS apps)
- Work on joiner–mover–leaver (JML) processes and access lifecycle management
- Perform incident, problem, and change management as per ITIL processes
- Collaborate with IAM architects, security teams, and application owners
- Maintain operational documentation, SOPs, and knowledge base articles
- Support audits, compliance requirements, and access reviews
Required Skills & Qualifications
- 3+ years of experience in IAM / IGA support
- Hands-on experience with Saviynt IGA (mandatory)
- Strong understanding of:
- Identity lifecycle management
- RBAC, SoD, access certifications
- Authentication & authorization concepts
- Experience with connectors (AD, Azure AD, LDAP, JDBC, REST, SAP, Workday – preferred)
- Good knowledge of SQL for reporting and troubleshooting
- Experience with Linux/Unix, basic scripting (Shell/PowerShell – preferred)
- Familiarity with ITIL processes and ticketing tools (ServiceNow preferred)
Good to Have
- Saviynt certification
- Experience in cloud IAM (Azure AD / Entra ID, AWS IAM)
- Exposure to SailPoint, Okta, or other IAM tools
- Knowledge of security compliance frameworks (SOX, ISO, SOC)
Offers of employment are conditional upon passage of screening criteria applicable to the job
EEO Statement
Integrated into our shared values is NCR Voyix’s commitment to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.
Statement to Third Party Agencies
To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes
“When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”
