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Remote
Remote only
About Us
Hyperproof is on a mission to transform the Governance, Risk, and Compliance (GRC) world with a powerful new software platform. With Hyperproof, companies can save time and money while also operating their programs at a much higher level of effectiveness and accountability. We envision a world where organizations we depend on are truly trustworthy — and Hyperproof is the platform that will get them there.
We have a great team and culture — picture yourself in a highly collaborative startup environment where you can make a real impact on something truly important. It's an exciting time to be at Hyperproof; we raised our Series B round in 2023, validating our teamwork and company vision, and we continue to grow rapidly.
As we scale our Third-Party Risk Management (TPRM) product, we are looking for an Implementation Engineer to join our Customer Success organization. This is a technical customer-facing role — you will own the end-to-end onboarding of enterprise customers onto Hyperproof's TPRM platform, from requirements discovery through configuration, custom integrations, and go-live. You are equally comfortable in a customer conversation and a code editor.
Who You Are
What You'll Do
Implementation Management: Plan, Optimize, and Execute
Consultation: Understand Customers' True Needs and Goals
Technical Implementation: Build, Integrate, and Configure
Coach: Train and Guide Customers to Success
Product Feedback: Close the Loop with Engineering
How You'll Know You Are Successful
In your first 3 months, you will:
By 6 months, you will:
What You'll Bring
Required:
Preferred:
Tools We Use
Location
We are a fully remote company! This role is open to candidates based in India. Rather than restrict ourselves to only finding talent in one city, we'd rather find the absolute best people regardless of where they live.
Where You'll Go
Compensation
WHERE YOU’LL GO
WHAT WE OFFER TO OUR EMPLOYEES
Please note: Benefits listed below are for employees in the United States; contractor roles or international positions may differ
It’s an exciting time to be at Hyperproof — we recently raised $40 million in our Series B financing, further cementing Hyperproof as the emerging leader in the risk and compliance management space.
At Hyperproof’s core are our passionate team members who focus on user experience, beautiful design, and evangelize a positive social impact of our cloud based platform. We help organizations streamline their risk and compliance workflows so our customers can spend more time strategically managing programs and less time wrangling spreadsheets.
We are disrupting the governance, risk, and compliance software space with our innovative platform by helping traditionally unsung heroes (compliance professionals) do the right things so the wrong things don’t happen.
Learn more about the @hyperproof culture and how it all started.
A NOTE ABOUT OUR INTERVIEW PROCESS
We’re committed to creating a fair, respectful, and secure hiring experience for everyone. As part of that commitment, we use standard verification steps throughout our interview process.
Here’s what that means for you:
These steps are applied consistently for all candidates and are designed to ensure an equitable experience for everyone.
EQUAL OPPORTUNITY EMPLOYER
Hyperproof is committed to a diverse and inclusive workplace — it’s one of our core values! Hyperproof is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Our company is dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.
To ensure a smooth interview process, all candidates will be required to provide a valid phone number that is not a VOIP (Voice Over Internet Protocol) number. This helps us maintain clear and reliable communication throughout your interview experience.