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Ottawa, Ontario, Canada
Remote only
Team: Global Enterprise Applications & Platforms (GEAP)
Location: Remote — Ontario, Canada
Direct Reports: None — this role leads and owns cross-functional projects involving multiple teams.
Wunderkind is a performance marketing solution that uses AI and data to help brands acquire and retain customers through one-to-one, personalized messages across websites, email, text, and ads, guaranteeing a lift in revenue. Founded in 2010, Our goal is to scale a brand’s ability to create and grow customer relationships through websites, email, text, and ads. We believe individuals should have the freedom to choose the kind of internet they want. An internet that fosters genuine relationships with brands. An internet that treats humans like real people instead of “web traffic.” We also believe in empowering brands to treat their customers as individuals, satisfying their unique needs with tailored experiences and thoughtful communication. By expertly personalizing, automating, and scaling beautiful one-to-one experiences, Wunderkind helps brands acquire new customers at scale and keep them loyal for life.
We're looking for a highly organized Implementation Lead to own how technology changes land across the business. You'll lead cross-functional projects involving multiple teams, partnering with system administrators, implementation partners, and business owners to scope requirements and deliver successful implementations.
This is a delivery ownership role, not a platform administration role. Our administrators own configuration and build; you own the project — what gets built, in what order, by when, and whether it gets successfully adopted.
Salesforce is the center of gravity, with Atlassian a close second, alongside other business systems and internally built applications. You don't need to be an administrator, but you need enough technical understanding to effectively lead the work.
You're organized, accountable, and comfortable leading through influence rather than authority. You communicate effectively with technical teams and business leaders, keep an accurate view of project status, and surface risks before they become misses.
You follow up persistently and professionally, document decisions as you go, and create repeatable processes rather than reinventing the approach for every project. When something slips, you identify and address the underlying cause — not just the symptom.
Compensation: The expected salary range for this role is $100,000–$120,000 CAD annually, depending on experience, skills, and qualifications.