Insurance Verification Success Consultant

Accountabilities

Complete insurance verifications accurately and at least two business days before scheduled patient appointments.
Review and confirm insurance information within clients’ practice management systems, ensuring data is complete and current.
Enter coverage percentages, annual maximums, deductibles, remaining balances, and other relevant benefit details accurately.
Attach detailed insurance breakdowns to the appropriate patient records, images, Doc Center, or SmartDocs areas.
Communicate professionally and effectively with insurance carriers, dental practices, and internal team members.
Maintain accurate documentation while consistently meeting turnaround times, quality expectations, and office-specific requirements.
Work independently across assigned dental practices while managing priorities and maintaining reliable communication.
Contribute to continued professional development and pursue opportunities to qualify for additional specialties as experience and performance grow.
Requirements
At least 1 year of recent dental insurance verification experience within the past 2 years.
Strong knowledge of dental insurance terminology and benefits, including coverage percentages, deductibles, annual maximums, remaining benefits, and limitations.
Hands-on experience using dental practice management software to document and manage insurance information.
High school diploma or equivalent required.
Comfortable using Google Workspace and working with web-based systems and digital documentation.
Strong attention to detail, organization, accuracy, and written and verbal communication skills.
Self-motivated and capable of working independently in a remote environment.
Availability during some daytime hours Monday through Friday is required for office responsibilities, meetings, and communication with insurance carriers; schedules may vary by assigned practice.
Ability to maintain a dedicated home workspace equipped with a printer, reliable high-speed internet, and a computer meeting applicable hardware and software requirements.
Must reside in the United States and be located in an eligible state for employment.
Benefits
100% remote work environment with flexible scheduling, while maintaining required daytime availability.
All positions begin part-time, with the potential to transition to full-time, often within approximately six months, based on performance and business needs.
Commission-based earning opportunity, with potential to earn approximately $25,000–$50,000+ annually once full-time status is achieved.
Hourly pay at the applicable state minimum wage is provided as an advance toward commissions.
Opportunities to qualify for additional specialties, supporting career progression and increased earning potential.
401(k) plan with a 1% company match.
Employee discounts through Plum Benefits.
One complimentary year of membership with the American Association of Dental Office Management (AADOM).
Part-time employees working 15+ hours per week may have access to voluntary hospitalization, critical illness, and accident benefits.
Part-time employees working 17.5+ hours per week receive company-paid basic life insurance of $15,000.
Full-time employees working 30+ hours per week may receive medical, dental, and vision insurance.
Full-time employees receive $25,000 in life insurance, with supplemental coverage options for spouses and children.
Full-time employees may also have access to voluntary critical illness, hospitalization, and accident plans, plus an Employee Assistance Program.
Benefits are subject to employment status, applicable plan requirements, and plan availability.
Candidates who successfully complete the hiring and onboarding process will enter Ready for Hire status for anticipated opportunities beginning in January 2027.