Company Summary

First American (India) is a GCC (Global Capability Center) of the First American Financial Corporation (NYSE: FAF) family of companies. FAI is a proud member of the FORTUNE 500 companies and has been amongst the Fortune 100 Best Companies to Work For® list for eight consecutive years. First American Financial Corporation provides comprehensive title insurance, closing/settlement, property data and technology solutions. First American (India) creates quality solutions for its customers by combining software, back office, and knowledge processing operations to fulfill First American's business requirements. Our priorities are our employees, customers, and shareholders - in that order. First American (India) has been ranked amongst India's Best Companies To Work For™ 2023: Listed amongst the Top 100 by Great Place To Work® India, FAI is also certified Best Workplaces for Women and Workplace with Inclusive Practices.

Job Summary

The Intern HR Business Partner will provide frontline HR support to assigned business units across locations. The role will partner closely with business leaders, employees, and HR teams to drive people strategy, employee engagement, performance management, employee relations, HR operations, and employee life cycle processes. The incumbent will play a key role in strengthening employee-manager relationships, improving morale, supporting productivity and retention, and ensuring timely execution of HR processes in alignment with FAI HR practices.

Key Responsibilities

HR Business Partnering

·       Partner with business leaders and employees to understand people priorities and support execution of HR initiatives aligned with business needs.

·       Provide HR advisory support on employee relations, performance management, employee engagement, talent development, and HR policy matters.

·       Support business units across locations through employee connects, communication forums, focus group discussions, skip-level meetings, and one-on-one employee interactions.

Employee Relations and Engagement

·       Promote a positive employer-employee relationship by addressing employee concerns, supporting grievance resolution, and recommending appropriate employee relations practices.

·       Drive employee engagement activities to improve employee experience, morale, productivity, and retention.

·       Support employee communication through company meetings, feedback mechanisms, surveys, newsletters, and engagement forums.

Onboarding Support

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·       Support onboarding activities to ensure a smooth joining experience for new employees.

·       Maintain and coordinate employee documentation related to joining, internal movements, and exits.

Employee Life Cycle Management

·       Ensure timely closure of employee life cycle processes such as recruitment coordination, transfers, leave requests, promotions, performance management activities, salary revisions, and exits.

·       Work closely with employees, managers, and internal HR teams to ensure process compliance and timely updates in HR systems.

Performance Management and Talent Development

·       Support the performance management cycle by coordinating with managers and employees, tracking timelines, and ensuring completion of required process steps.

·       Assess training and development needs in coordination with business stakeholders and support execution of learning initiatives as per schedule.

HR Operations, Reporting and Analytics

·       Maintain employee-related databases and HR records with accuracy and confidentiality.

·       Prepare, analyze, and publish periodic HR reports and dashboards required for management review and decision-making.

·       Use HR systems, preferably Workday, along with Office 365 tools including Excel, Word, Outlook, and PowerPoint for HR operations and reporting.

Compliance, CSR and Best Practices

·       Maintain awareness of basic HR laws, employment regulations, internal policies, and compliance requirements.

·       Conduct ongoing research on emerging HR trends, employee relations practices, and industry best practices.

·       Support CSR-related initiatives and collaborate with stakeholders where required. Knowledge of Global Reporting Initiative standards will be an added advantage.

Required Skills and Knowledge

·       Strong understanding of HR business partnering, employee relations, employee engagement, performance management, and HR operations.

·       Working knowledge of HR systems, preferably Workday.

·       Good knowledge of MS Office / Office 365 tools, especially Excel, Word, Outlook, and PowerPoint.

·       Ability to prepare HR reports, analyze data, and present insights to stakeholders.

·       Basic knowledge of HR laws, regulations, and statutory requirements.

·       Understanding of statistical techniques and HR analytics will be preferred.

·       Knowledge of GRI standards and CSR implementation will be an added advantage.

Behavioral Competencies

·       Excellent verbal and written communication skills in English.

·       Strong stakeholder management, negotiation, and relationship-building skills.

·       High attention to detail with an organized and structured approach to work.

·       Strong planning, time management, follow-up, and execution skills.

·       Ability to manage multiple priorities in a dynamic work environment.

·       Professional, customer-focused, and employee-centric approach.

·       Ability to handle confidential information with discretion, diplomacy, and sensitivity.

·       Flexible to support business requirements across shifts / global employee groups, as needed.

Preferred Candidate Profile

·       MBA / postgraduate qualification in Human Resources or equivalent specialization.

FAI is committed to create an environment that respects, supports and inspires all individuals. We do not discriminate on the basis of color, religion, sex, gender identity, sexual orientation and age. At FAI, we celebrate diversity and believe that an inclusive workforce benefits employees, the organization and our community. We are an Equal Opportunity Employer. For more information about our company and dedication to putting People First, check out https://firstam.wd1.myworkdayjobs.com/faicareers.