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Columbia, South Carolina, United States
Hybrid
About Paytient:
We’re on a mission to help people better access and afford care.
Every day, millions of people, and their loved ones, need to see a doctor. For most of us, that moment is an uncertain one - we’re unsure of what’s wrong, who to go to, how long it’ll take to be seen, when we’ll feel better, and what it’ll cost.
Paytient partners with thoughtful employers and health plans who understand the impact of that moment and want to ensure that every one of their plan members are easily able to access and afford care. Our clients understand that an improved ability to self-pay for care changes patient behavior and creates value for the health plan. This founding belief is becoming an emerging standard of care in health plan design and is now, in fact, a mandatory capability in some governmental health plans. Founded in 2018, Paytient is now part of nearly 6,000 employer health plans and providing certainty that people are better able to access and afford care.
About The Role:
Please Note: This role is based out of our Columbia, Missouri office and requires office attendance 3-4 days/week.
The IT Support Analyst will be the first point of contact for employees seeking technical
assistance via Slack channels, Jira ticket queues, and email. This role requires strong
problem-solving skills, attention to detail, and a customer service mindset. The IT Support
Analyst will support common enterprise systems such as Google Workspace, Okta, Slack,
SentinelOne, and a VPN endpoint security tool. The candidate will also perform basic user
administration, assist in writing technical documentation, and escalate more complex issues as
needed.
What you'll do:
What you'll bring:
Who you are:
Benefits We Offer for Full-Time Roles:
Paytient is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
⚠️ Important Notice ⚠️ Please note that all official Paytient recruiting emails come from @paytient.com. If you receive emails from any domain other than @paytient.com, do not respond and report it to us immediately.