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GBR - London (Hammersmith Hospital), United Kingdom
Onsite
What can we offer you?
Apart from job satisfaction, we can offer you:
YOURSELF
25 days’ holiday (with the option to buy more)
HEALTH
Private Healthcare
Optional dental insurance, health assessments and health cash plans
Cycle to Work scheme
WEALTH
Company Pension Scheme, matching contributions up to 5% of salary
Life assurance
Annual staff bonus scheme
Season ticket loans
As IT Team Leader at our state-of-the-art radiopharmaceutical production and clinical trial imaging facility in Hammersmith, West London, you'll play a prominent part in delivering business value through IT projects.
Acting as 'player-manager' within our small, supportive onsite team, you'll be expected to collaborate with a broad cross-section of stakeholders locally and other peers in our US operation to support the Discovery IT strategy and ensure the day-to-day delivery of all on-site activities.
Quality and compliance are at the heart of our business and, as the key interface with the Quality team, you'll play a pivotal role in ensuring that IT processes and systems adhere to the relevant Quality (GxP/GCP) standards.
IT Service Management
Ensure team adherence to Service Level Agreements by monitoring metrics against agreed KPIs
Ensure all IT services remain operational and available for all aspects of the site.
Oversee assignments and tasks of team members
Project Management
Create, monitor, and deliver IT projects based on business and site needs.
Consult with business stakeholders to ensure project success.
Ensure all project documentation is up-to-date and complete.
Proactively review the equipment and services supporting the clinical and pre-clinical business to reduce risk rather than address issues.
Quality & Risk Management
Ensure adherence to quality processes and procedures.
Creation/maintenance of IT processes
Manage and track all risks in the risk register with proper follow up actions
Budget control
Monitor and report on site IT expenditure.
Make capital expenditure recommendations.
Input to financial forecasting
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Team Management
Allocate and prioritize workload across team members.
Ensure adherence to policies, procedures, and regulatory compliance.
Foster a culture of ownership, collaboration, and continuous improvement
Ensure timesheets are completed every month with adequate level of detail
In-depth technical knowledge of Networking and Virtualisation technologies (VMware/Hyper-V)
Broad understanding of Microsoft 365 services
Proficient in backup technologies (Veeam/Acronis)
Proficient in Cloud technologies (AWS ideally/Azure)
Excellent interpersonal, verbal and written communication skills.
A flexible attitude with respect to work assignments and new learning.
Ability to manage a small, established team, delegating effectively, driving standards and motivating, developing and coordinating the work of team members.
Driven and enthusiastic, able to manage multiple and varied tasks and prioritize own workload with attention to detail.
Maintains an up-to-date awareness of trends, tools, technology, techniques and processes that affect technology within the Life sciences domain.
Industry recognised technical certification (e.g. Microsoft/AWS/VMware/CompTIA/Veeam)
Proven experience in highly regulated environments (GxP ideally, ISO17025, or similar) or relevant, transferable experience from another domain (e.g., healthcare, financial services, etc.).
Previous line management or leadership experience ideally or experience of leading significant project teams.
Excellent communication and presentation skills
Understanding of Agile behaviours or DevOps methodologies
English fluency.