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Junior Product Manager - Custom Made at Suitsupply | Swiftcruit
We are looking for a Junior Product Manager – Custom Made to strengthen and evolve our Custom-Made digital experience across stores and e-commerce. In this role, you will work closely with Style Advisors, retail teams, and engineering to improve the end-to-end Custom-Made journey - from product configuration to order execution. You will translate deep customer and brand understanding into digital improvements that elevate both the in-store experience and operational excellence. This role is a strong fit for Style Advisors or Trainers ready to transition into Product Management. The ideal candidate has a strong affinity for Custom Made and the Suitsupply brand, understands tailoring and clienteling dynamics, and proactively leverages AI in their way of working.
What you will do
Collaborate closely with Style Advisors and store ops teams to identify friction points and optimize workflows.
Support discovery and new product initiatives, and define, track, and monitor product KPI with guidance.
Work with stakeholders to ensure digital solutions reflect and elevate the Suitsupply brand and in-store experience.
Translate retail and customer needs into clear user stories for engineers and AI agents, addressing UI/UX, configuration logic, and system integrations - you will be supported in learning how to structure this.
Run sprint reviews, manage the backlog, work with engineering teams in Agile sprints, and navigate cross-team dependencies to release frequent, high-quality product improvements - you will learn how to work in this way as part of your onboarding.
Use AI natively in your workflow (e.g., for ticket creation, structuring requirements, and analysis) to increase speed and clarity.
Who you are
2–4 years of experience in a regional role or digital projects, retail, or a strong affinity with digital tools and workflows.
Self-starter mindset with a proactive and hands-on approach; comfortable collaborating and communicating with a wide range of stakeholders.
Strong understanding of Custom Made processes, tailoring, and the Suitsupply brand. Thinks from user perspective. Experience as a Style Advisor or in-store role is a strong pre.
AI- and technically curious with a strong learning mindset — you won’t write code, but you are eager to understand how systems connect and feel comfortable working closely with engineers during refinements and sprint planning.
No prior Product Management experience is required - we will support you in learning how to work with engineers, Agile processes, and product tools.
Bachelor’s or Master’s degree in Business, Technology, or a related field, or equivalent experience.
What you will get
Autonomy: We empower you to take ownership, make meaningful decisions, and drive impact close to our stores and customers.
Growth: You will develop within a high-performance digital product environment, increasing your business impact and decision scope over time.
Corporate Social Responsibility: Our commitment to sustainability and ethical business is unwavering. We work exclusively with suppliers who uphold the highest standards, in alignment with the International Labour Organization.
Style: Immerse yourself in a world of beautifully crafted, high-quality products, and enjoy a 40% discount on Suitsupply products.
Compensation: We offer a competitive salary of based on relevant skills and experience.
