Key Account Manager Business Development

Accountabilities

• Develop and execute strategic business plans for assigned high-potential accounts, identifying opportunities to increase revenue and share of wallet.

• Identify market opportunities, emerging trends, and potential areas for growth within the assigned customer portfolio and industrial market.

• Build and maintain strong relationships with key stakeholders and decision-makers across strategic customer accounts.

• Serve as the primary commercial point of contact for high-potential customer opportunities and coordinate closely with the assigned inside sales support team.

• Understand customer challenges and apply a solution-selling approach to develop tailored product and service solutions rather than relying solely on transactional sales.

• Research competitors, assess their strengths and weaknesses, and develop strategies that differentiate the proposed solutions.

• Identify and pursue upselling and cross-selling opportunities while supporting long-term customer retention and account growth.

• Negotiate commercial terms and contracts to secure profitable business while maintaining strong customer relationships.

• Collaborate with inside sales, customer service, technical solutions, suppliers, and other internal teams to ensure customer requirements are addressed effectively.

• Develop strong relationships with key suppliers to identify products, services, and solutions capable of addressing customer needs.

• Maintain accurate sales forecasts and provide regular reporting on account performance, market conditions, opportunities, and risks.

• Use customer, market, and sales data to inform strategic decisions and continuously refine account plans.

• Maintain a strong understanding of industrial products, services, market developments, and customer requirements to provide informed commercial guidance.

• Continuously develop product, industry, market, and sales knowledge to improve customer engagement and commercial effectiveness.

Requirements:

• Have at least 5 years of previous business development experience within a distributor environment.

• Bring at least 5 years of experience working within an industrial B2B industry or related industrial product category.

• Hold a bachelor’s degree or demonstrate equivalent professional experience.

• Demonstrate a strong track record of developing new business and growing high-potential customer accounts.

• Have proven B2B sales and account management experience, preferably within industrial products, distribution, automation, or related markets.

• Demonstrate strong strategic thinking and the ability to develop and execute long-term account growth plans.

• Possess excellent communication and relationship-building skills when working with customers, suppliers, and internal stakeholders.

• Have strong negotiation skills and the commercial judgment required to secure profitable business.

• Demonstrate a consultative, solution-selling mindset with the ability to understand customer challenges and translate them into tailored solutions.

• Possess strong analytical and problem-solving skills and the ability to use data to make informed commercial decisions.

• Have experience with sales forecasting, pipeline management, performance reporting, and market analysis.

• Demonstrate strong networking skills and the ability to build and maintain a broad network of industry contacts.

• Be adaptable and able to adjust commercial strategies in response to changing market conditions and customer needs.

• Have experience using CRM and sales tools, including Salesforce or an equivalent platform.

• Experience within industrial automation and the industrial supply industry is highly desirable.

Benefits:

• Remote work opportunity within the United States.

• Opportunity to manage and grow a portfolio of high-potential industrial B2B accounts.

• Significant focus on new business development, account expansion, upselling, and cross-selling.

• Opportunity to work directly with senior customer stakeholders and decision-makers.

• Collaboration with inside sales, customer service, technical solutions, and supplier teams.

• Exposure to industrial products, technical solutions, market trends, and supplier partnerships.

• Opportunity to develop strategic account plans and influence long-term commercial growth.

• Consultative sales environment focused on solving customer challenges through tailored solutions.

• Field sales team environment with close collaboration across commercial functions.

• Opportunities for continuous learning and development across products, services, markets, and sales practices.