Job Title: L3 Production Support Engineer
Key Skills: Java, SQL, Unix
Location: São Paulo
Mode: In-person
We at Coforge are hiring L3 Production Support Engineer with the following skill set.
Key Responsibilities
- Collaborate with team members to analyze and resolve application issues.
- Identify defects, discrepancies, and trends through code debugging and log analysis.
- Manage incidents and communicate effectively with users, application owners, and senior stakeholders.
- Enhance application stability and performance by identifying patterns and advising on permanent fixes.
- Utilize tools developed to automate failure responses and monitor production health.
- Identify and automate alerts and processes in collaboration with the Engineering team.
- Challenge existing application setups and suggest improvements for stability.
- Participate actively in the Change Management process to manage production risks.
- Develop and improve run books to minimize operational errors and enhance efficiency.
- Create reports that provide trending statistics to track application health and service performance.
- Willingness to learn and support proprietary technologies not available in the marketplace.
Required Skills & Qualifications
- Strong understanding of Data Structures and their practical applications.
- Proven problem-solving skills in development or production environments, including root cause analysis.
- Proficient in UNIX troubleshooting, ETL/batch processes, and capacity management.
- Excellent communication skills to articulate technical and functional aspects of problems to drive solutions.
- Proficiency in Java and one of the following programming languages: C, C++, or Angular.
- Experience with one of the following scripting languages: Shell script, Perl, JavaScript, or Python.
- Familiarity with RDBMS environments such as Sybase ASE/IQ, Oracle, or DB2.
Preferred Skills:
- Experience in the Financial Services Industry.
- Knowledge of Cluster Computing and Big Data solutions (e.g., Spark, Hadoop, HDFS) using public cloud.
Posted On: 21-07-2026
At Coforge, we hire professionals based solely on their skills and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.
