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Florida, United States
Onsite
Location:
Miramar, FloridaMemorial laboratory professionals understand that every specimen and every report are informing diagnosis, treatment and care. We never lose sight of the patient and family who are on the other end of that data, and are depending on us for timely and accurate results. We aspire to the Five Rights of Laboratory Testing: performing the right test on the right patient at the right time for the right indicators leading to the right diagnostic decision.
Summary:
Prepares specimens for analysis by registering and accessioning orders via Laboratory Information Systems (clinical lab and/or anatomic pathology), verifying specimen acceptability.Responsibilities:
Processes billing and obtain accurate demographic and insurance information for third party accounts receivable/payable. Field all incoming telephone calls and customer service-related duties with respect to Anatomic Pathology/laboratory inquiries; maintenance of all office files/records and system documentation according to department policy.Prepare, arrange for transportation and send out slides and blocks for consultation, specimens for special studies, and slides and blocks for special stains.Manages work ques of registration and billing discrepancies.Facilitates retrieval of pathology material at the request of pathologist, physicians, patient’s and outside institutions to assist the physician and/or patient in ordering/obtaining additional testing/results, second opinion consultations and/or continued care and treatment both within HMH or to other healthcare systems while maintaining HIPAA compliance in all aspects of incoming requests/inquiries.Transcribes recorded material, including pathology reports, autopsy reports, addendums, letters, etc.Prepares reference laboratory specimens for transport and assures reference reports are delivered, filed, and forwarded to the ordering clinician.Triage all above duties by priority, complete all required duties with efficiency and accuracy and perform any/all other duties as assigned.Prepares and retrieves reports and information sufficient for pathology presentation portion of Tumor Board conferences.Files and retrieves surgical, cytology and bone marrow reports, slides and blocks. Discards materials after 10 years.Answers telephones, takes messages accurately, screens calls, and directs calls to appropriate personnel; provides varied information to callers.Competencies:
ACCOUNTABILITY, ACCURACY & QUALITY, CUSTOMER SERVICE, ORGANIZATION SKILLS, RESPONDING TO CHANGE, SPECIMEN HANDLING, ACCESSIONING, AND PROCESSING, STANDARDS OF BEHAVIOREducation and Certification Requirements:
High School Diploma or Equivalent (Required)Additional Job Information:
Complexity of Work: Ability to effectively relate and communicate with internal and external customers. Basic knowledge of laboratory information systems. Requires critical thinking skills, effective communication skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Required Work Experience: No prior work experience required.Working Conditions and Physical Requirements:
Shift:
DaysDisclaimer: This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification.
Wages shown on independent job boards reflect market averages, not specific to any employer. We encourage candidates to talk to their Memorial Healthcare System recruiter to discuss actual pay rates, during the hiring process.
Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity.
Memorial Healthcare System recruits, hires and promotes qualified candidates for employment opportunities without regard to race, color, age, religion, gender, sexual orientation, national origin, veteran status, disability, genetic information, or any factor prohibited by law.
We are proud to offer Veteran’s Preference to former military, reservists and military spouses (including widows and widowers). You must indicate your status on your application to take advantage of this program.
Employment is subject to post offer, pre-placement assessment, including drug testing.
If you need reasonable accommodation during the application process, please call 954-276-8340 (M-F, 8am-5pm) or email TalentAcquisitionCenter@mhs.net
