If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One!
We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we’ve served the health care needs of the people of Memphis and the Mid-South.
The Security Officer Lead is responsible for planning, coordinating, and delegating security activities at the assigned location or on the assigned shift. Ensures safety and security for Associates, patients and other visitors to the hospital.
Models appropriate behavior as exemplified in MLH Mission, Vision and Values.
Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence.
A Brief OverviewThe Security Officer Lead is responsible for planning, coordinating, and delegating security activities at the assigned location or on the assigned shift. Ensures safety and security for Associates, patients and other visitors to the hospital.
Models appropriate behavior as exemplified in MLH Mission, Vision and Values.
What you will do- Patrols hospital, parking and/or assigned area to ensure safety and security for Associates, patients and other vistors to the hospital.
- Plans, coordinates, controls, and delegates shift activities and operations under direction of the Lieutenant.
- Leads Associates on assigned shift(s).
- Investigates theft and other crimes.
- Assists Supervisor/Director in data collection.
- Maintains unit productivity records.
- Maintains appearance and equipment.
Education/Formal Training Requirements- Required - High School Diploma or Equivalent
Work Experience Requirements- Required - Security or law enforcement 1-3 years
Licenses and Certifications Requirements- Required - Security Guard - Unarmed - Tennesse - Tennessee Department of Commerce and Insurance
- Required - Class D Driver License -Tennessee - Tennessee Motor Vehicle
Knowledge, Skills and Abilities- Knowledge of security operations in a multi-facility organization preferred.
- Knowledge of security and criminal investigation methods and operations commensurate with experience/education.
- Ability to carry out assigned duties with integrity and honesty.
- Skill in applying appropriate behavior when greeting and assisting members of the public.
- Ability to understand and prepare written materials at a moderate level, such as Incident Reports, commensurate with education/experience.
- Ability to communicate verbally with Associates and visitors to the hospital.
- Ability to work without close supervision and to exercise independent judgment.
- Ability to organize multiple tasks and maintain control of work flow.
- Ability to maintain working relationships with coworkers.
Supervision Provided by this Position- This is a lead position and the incumbent provides instruction to other Security Officers and provides direction and guidance in the absence of the Supervisor.
Physical Demands- The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion.
- Must have good balance and coordination.
- The physical requirements of this position are: heavy work - exerting up to 100 lbs. of force occasionally and/or up to 50 lbs. of force frequently.
- The Associate is required to have close visual acuity to perform an activity, such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading.
- The Associate may be required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned or to make general observations of facilities or structures (i.e., security guard, inspection, etc.).
Our Associates are passionate about what they do, the service they provide and the patients they serve. We value family, team and a Power of One culture that requires commitment to the highest standards of care and unity.
Boasting one of the South's largest medical centers, Memphis blends a friendly community, a thriving and growing downtown, and a low cost of living. We see each day as a new opportunity to make a difference in the lives of the people in our community.
