Take your career to new heights with Loopio! 🚀✨

We’re looking for an analytically-minded, passionate, and customer-obsessed Lead Product Manager to join our growing team. Loopio envisions a world where Response Management is indispensable for every sales team, and as a Lead Product Manager, you’ll have a chance to make a huge impact on bringing that vision to life for our largest, most complex enterprise customers. This role will require close partnerships with cross-functional departments across the organization and a strong understanding of what it takes to build strong enterprise platform capabilities. This is an opportunity to join a highly collaborative and supportive team where you can leverage your 7+ years of practice experience to help us create an industry-leading B2B software by creating and driving strong technical leadership and product strategy.

This role requires close collaboration with teams across Canada, the UK, and India. To accommodate the time zone differences, you will be expected to work from 11 am to 7:30 pm IST.

💻 What You’ll Be Doing:

• You will collaborate closely with UX design, customer experience, and sales partners to gather insights about current and prospective enterprise customer needs in order to deliver the most value to our customers

• You will work closely with our software and AI engineering teams to develop innovative solutions for our customers

• You will own your roadmap and drive strong alignment and excitement across the business and for our customers

• You will actively engage with our enterprise customers, deeply understanding their needs and aligning them with your roadmap

• Along with your pod leads, you will define and own the outcomes you define for your roadmap, delivering meaningful and measurable success for our enterprise customer segment.

✨What You’ll Bring to the Team:

• 7+ years of product management experience in B2B SaaS product management, shipping successful products in the Enterprise space. Experience building platform capabilities is desired

• 2+ years working as a lead, principal, or platform product manager, ideally working in an empowered product team model.

• Customer-focused mindset, with a passion for delivering exceptional products that solve customer problems and deliver customer value.

• Eyes on the road ahead; you're a strategic thinker with the ability to align short-term objectives against a long-term roadmap

• Solid technical understanding and experience in software development; you don't write code, but you are comfortable discussing technical product details with engineers and you know the right questions to ask.

• Strong project management skills, with the ability to manage multiple projects simultaneously and meet deadlines.

• Strong strategic thinking and analytical skills, with the ability to translate market insights into actionable product strategies.

• Exceptional communication and interpersonal skills, with the ability to influence and collaborate with stakeholders and customers at all levels.

Where You’ll Work 📍

• Loopio is a global company, HQ’d in Canada, that embraces flexible and effective work models. While many of our teams operate remotely, this role is part of a new, strategic product team that will work in a Hybrid Model to accelerate innovation and foster deep collaboration.

• For this role, you will be based in our Ahmedabad, Gujarat hub, with the expectation of working from our co-working space in downtown Ahmedabad 3 days per week. This approach is intentionally designed to give you the best of both worlds: high-impact, in-person collaboration with your team to drive impactful product initiatives, and the flexibility of focused work-from-home days.

• Our employees (or Loopers, as we call ourselves!) live and work in 🇨🇦 Canada (British Columbia and Ontario), 🇬🇧 London, and 🇮🇳 India (specifically in Gujarat, Maharashtra, and Bengaluru).

• Our India/UK hub employees work according to business hours stated in the job description above. This is intentionally designed to enable our global teams to have overlapping hours for collaboration.

• You’ll collaborate with your immediate team in person and with our global teams virtually across the UK, Canada, and the US (we’re just a Zoom call and Slack message away!), with core sync hours and focus time for headsdown work 🙇🏾 during the workday

• We encourage balancing synchronous and asynchronous collaboration to effectively work as a global #OneTeam!

Why You’ll ❤️ Working at Loopio

• Your manager supports your development by providing ongoing feedback and regular 1-on-1s, we leverage Lattice for our 1:1s and performance conversations

• You will have the opportunity to elevate 🪄 your craft and the opportunity to explore your creativity, with a dedicated professional mastery allowance for more learning support! We encourage experimentation and innovative thinking to drive business impact.

• We’ll set you up with a MacBook laptop 🍏, a monthly phone and internet subsidy, and a work-from-home budget to help get your home office all set up for your remote days.

• You’ll be joining a supportive culture that offers the best of both worlds: deep connections built in a collaborative office environment and the flexibility of a global, virtual-first company.

• Enjoy the camaraderie and energy of a dedicated office space, complete with snacks, beverages, and amenities to fuel your day. Your team will also have a dedicated social budget for welcome lunches and other activities

• Participate in 🎤 townhalls, AMA (Ask-Me-Anything), and quarterly celebrations to celebrate the big wins and milestones as #oneteam!

• Our four active Employee Resource Groups offer opportunities for employees to learn and connect year-round.

• You’ll be a part of an award-winning workplace 🏆with an opportunity to make a big impact on the business.

Questioning your qualifications? Read this ‼️ Hi there, we recognize that all too often, potential candidates don’t apply for a position simply because they don’t hit every single criteria included in the job description—particularly members of underrepresented groups. 

Whether or not your experience ✅ checks off all the boxes on a job posting, we still encourage you to apply to ensure that your application receives a review from our team. We understand that a resume can only showcase so much during the applicant stage, so we've created prompts in the application for you to share more about yourself. If you've made a career transition (or a few!), you’re self taught in a new role, or you have skills/experience you’d like to highlight, we want to hear more about what you could bring to the table.

AI in Recruitment 👩🏻‍💻 At Loopio, we leverage  artificial intelligence (AI) technology to enhance our recruitment process. These tools assist with tasks such as resume screening, drafting preliminary job descriptions, generating initial interview questions, transcription and occasionally sourcing prospective candidates. However, AI is never used to make final hiring decisions; our use of AI  serves to support repetitive and administrative tasks in order to streamline our hiring and recruitment workflows. We are committed to the responsible use of AI in our hiring practices, prioritizing both  an improved candidate experience and operational efficiency. Our standardized hiring practices remain focused on reducing biases, with all key hiring decisions  solely made by our team. We continuously review and refine our hiring practices to align with  industry best practices and evolving legal guidelines

AI Usage in Interviews 🤖 The Loopio interview process is designed to help us better understand your professional experiences, as well as your unique perspective and approach to delivery and collaboration. To ensure a fair and accurate assessment, we expect candidates to refrain from using AI-generated content to produce responses to our interview questions during the live interview, as our goal is to evaluate your own knowledge and problem-solving abilities - not those of an AI assistant. If AI-generated responses are identified during the interview, Loopio reserves the right to disqualify candidates from the interview process.

For specific roles that include a take-home assignment, our AI Interviewee Policy allows the use of AI for initial support; however, the final submission must be a true reflection of your personal insights, skills and decision-making.

Loopio is an equal opportunity employer that is deeply committed to building equitable workplaces that are diverse and inclusive. We actively encourage candidates from all backgrounds and lifestyles to consider us as a future employer. Please contact a member of our Talent Experience team (work@loopio.com) should you require accommodations at any point during our virtual interview processes.