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ABOUT THE JOB
We’re looking for a hands-on, forward thinking Lead Site Reliability Engineer to elevate the reliability, automation, and scalability of one of our most strategically important domains. You’ll combine strong engineering capability with servant leadership to guide the team, automate production processes, improve resilience, and drive operational excellence. You’ll enjoy solving complex operational challenges with code and mentoring others on engineering best practice in a high stakes production environment.
MAIN RESPONSIBILITIES
- Engage in and improve the whole lifecycle of services —from inception and design, through deployment, operation, and refinement.
- Support services before they go live through activities such as system design consulting, developing software platforms and frameworks, capacity planning and launch reviews.
- Maintain services once they are live by measuring and monitoring availability, latency and overall system health.
- Scale systems sustainably through mechanisms like automation and evolve systems to improve reliability and velocity.
- Practice sustainable incident response, through delivery of incident response playbooks & automated recovery mechanisms to improve Mean Time to Restore
- Run continuous Improvement activities that improve service availability, recovery, efficiency & performance.;
- Fulfil other tasks as assigned by your People Leader and/or authorized representative of NAB Vietnam from time to time.
YOUR SKILLS & EXPERIENCE
- Language: Experienced in working with java programming language. Other useful language considered are TypeScript, Python and Ruby. Experience with microservices development and deployment using container technologies like Docker/ECS Container. Familiar with REST APIs; Miniapps
- Platform Experience: Transport Layer Security ( OpenSSL; PEM; Java Key Stores); Linux / UNIX / Windows Operating Systems, Network protocols TCP/IP and ability to understand network issues.
- Cloud Computing: Hands-on experience with AWS cloud computing platform services like ECS Cluster, EC2, S3, lambda, VPC; Policies; CloudWatch; CloudTrail; SQS; Kinesis. Must know on how to deploy, scale and manage applications on AWS platform.
- Monitoring and Alerting: Experience in setting up monitoring and alerting using Splunk and/or AppDynamics. Proficient in querying, reporting and dashboarding using splunk.
- Database Skills: Hands-on experience working AWS PostgreSQL RDS Database
- Automation Skills: Familiar with automation tools like Jenkins, Ansible, Terraform, Gradle and through knowledge of CI/CD concepts.
- Incident Recovery and Problem-Solving Skills: Ability to recover impacted services promptly; identify root cause of problems and come up with solutions quickly.
- Communication and Collaboration: Excellent English communication and collaboration skills are fundamentals skills for high performing SREs. They must work closely with developers, solution designers, other operations teams, product owners and other stakeholders to ensure that systems are reliable and scalable.
THE BENEFITS AND PERKS
We appreciate and reward our colleagues who do great work every day – from excelling for our customers, to taking ownership of an issue to get it resolved. Here’s how we support our people with a range of exclusive benefits.
1. Generous compensation and benefit package
- Attractive salary
- 20-day paid annual leave and 7-day paid sick leave
- 13th month salary and Annual Performance Bonus
- Premium healthcare for yourself and family members
- Monthly allowance for team activities
- Premium welcome kit and occasional gifts of appreciation
- Extra benefits on your work anniversary
2. Exciting career and development opportunities
- Large scale products with modern technologies in banking domain
- Clear roadmap for career advancement in both technical and leadership pathways
- Access to digital learning platform such as Udemy
- Consistent and high-quality leadership training through the Distinctive Leadership program (DLP)
- Specialist capabilities and accreditations in key skill areas such as Cloud Engineering, Digital, Data, Security and SREs (Site reliability engineers)
- Sponsored English course with native teachers
- Opportunity for training in Australia
3. Professional and engaging working environment
- Hybrid working model and excellent work-life balance
- State-of-the-art & modern Agile office
- Food and beverages in the office pantry
- Employee Assistance Program to improve your physical and mental health
- Annual team activities and company events
- A solid and talented team behind you – great people who love what they do
A DIVERSE AND INCLUSIVE WORKPLACE WORKS BETTER FOR EVERYONE
We know that our people make us who we are. That's why we have built a culture of respect – where everyone feels valued and appreciated for being their true authentic selves at NAB. With our focus on inclusion and diversity, and in partnership with our Employee Resource Groups, NAB is a place where First Nations colleagues, colleagues of all genders, sexualities and ages, carers and colleagues with disability, and colleagues from all cultures, races and religions have the opportunity to thrive, connect and grow.
We are intent on providing an environment where you can work your way. Ask about our many flexible work options and please let us know if we can provide any adjustments throughout the recruitment process.
CLOUD-FIRST
NAB is undergoing an exciting "Cloud First" technology transformation by taking advantage of the latest tools and techniques used by leading technology and digital companies globally. But it’s not just about the Tech, we are also investing heavily in our people, so if you have an appetite to learn, grow and elevate others around you, this is the place for you!
If this excites you, let's have a chat over a cup of coffee!
It's more than just a career at NAB!
We believe in people with people and dreams, and we want you to achieve your aspirations. More than just a career, NAB Vietnam offers you a flexibility to balance your work - life, the opportunity to grow as professionals, people and a complete set of well-being offerings. If you have an appetite to learn, grow and elevate others around you, this is the place for you.
IT'S MORE THAN MONEY
We naturally also provide a very competitive remuneration package but a career with us is about a lot more than money. We believe in people with ideas and dreams, and we want you to achieve your aspirations. We will work together to deliver exceptional products and outcomes that push the limits of our own aspirations. Our passion for creating value and exceeding our customers' expectations means we are constantly striving to redefine our standards of excellence. You will have our backing to develop and our encouragement to explore, realize and reach your full potential.
