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Canada
Remote only
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Lead Solution Engineer, ECS, Public Sector based in Canada.
In this role, you will lead technical pre-sales engagements, helping public sector organizations translate complex business challenges into innovative cloud-based solutions.
You will partner closely with sales teams and customer stakeholders to uncover business needs, shape technical strategies, and demonstrate solutions that deliver measurable value.
Through compelling presentations, tailored demonstrations, and consultative discovery, you will help customers understand how enterprise technologies can address their priorities.
You will guide opportunities through the sales cycle by resolving technical objections and aligning product capabilities with customer requirements.
Working across technology, security, and business functions, you will contribute to high-impact initiatives serving Canadian and US state and local government customers.
This opportunity combines technical expertise, strategic storytelling, and customer engagement in a fast-paced, collaborative environment focused on cloud innovation and public sector transformation.
Understand customer objectives, operational challenges, and business priorities, translating them into solution strategies aligned with the available product portfolio.
Lead discovery sessions with customers and stakeholders to uncover current and future-state requirements, identify opportunities, and establish clear technical objectives.
Design, configure, and demonstrate innovative cloud-based solutions that address customer needs and communicate measurable business value.
Deliver compelling presentations and technical demonstrations that connect complex technology concepts with practical business outcomes.
Develop a strong understanding of the underlying technology infrastructure, including hardware, software, networking, security architecture, and cloud capabilities.
Partner closely with sales teams throughout the sales cycle to develop technical sales strategies, secure technical and functional wins, and resolve customer objections.
Respond to Requests for Information (RFIs) and Requests for Proposals (RFPs), ensuring that technical submissions clearly address customer requirements.
Collaborate with cross-functional teams to investigate technical challenges, develop solutions, and support successful customer engagements.
Manage multiple opportunities and projects simultaneously while contributing effectively to a fast-paced, team-selling environment.
Participate in relevant product training, technical enablement, sales development programs, and certifications to maintain expertise and strengthen solution engineering capabilities.
Work with management to establish and achieve quarterly and annual performance objectives.
Contribute to the continued growth of public sector cloud solutions by identifying customer needs, communicating product value, and supporting successful technology adoption.
At least 5 years of experience as a Solution Engineer, Sales Engineer, or in a comparable customer-facing technical sales role within a CRM company or similar technology environment.
Strong technical understanding of enterprise software and cloud-based solutions, with the ability to connect technology capabilities to customer business requirements.
Knowledge of artificial intelligence tools and applications, relational databases, web technologies, and cybersecurity principles.
Excellent verbal and written communication skills, with the ability to explain complex technical concepts clearly and persuasively to both technical and non-technical audiences.
Strong presentation and storytelling abilities, including experience delivering product demonstrations and developing compelling solution narratives.
Proven discovery, consultative selling, and problem-solving skills, with the ability to identify customer challenges and develop appropriate technical responses.
Demonstrated ability to collaborate with sales, product, technical, and other cross-functional teams to resolve issues and advance customer opportunities.
Strong organizational skills and the ability to manage multiple projects, competing priorities, and deadlines in a dynamic environment.
A proactive, self-motivated mindset, with a willingness to learn new technologies, understand evolving customer needs, and adapt to changing market conditions.
Preferred: Experience working with Canadian and/or US public sector organizations, including an understanding of government procurement and technology requirements.
Preferred: Familiarity with Salesforce technologies or comparable CRM platforms.
Preferred: Knowledge of government cloud compliance standards, security frameworks, and relevant certifications.
Ability to work in a customer-facing role associated with the Toronto, Canada market, with a flexible office or remote arrangement as specified in the original posting.
Annual base salary: CAD 138,600–185,360 for roles based in Ontario. The range represents base salary only and excludes sales incentives, bonuses, equity, and benefits, where applicable.
Flexible work arrangements, with office-flexible options associated with Toronto and the Toronto metropolitan area.
Full-time employment with opportunities to work on strategic enterprise technology and public sector initiatives.
Opportunities to develop expertise in cloud platforms, AI-enabled solutions, CRM technology, and government-focused digital transformation.
Professional development through product training, technical enablement, and relevant certifications.
Career growth opportunities within a high-performing, growth-oriented public sector technology team.
Exposure to complex customer challenges and collaboration with sales, technical, and cross-functional specialists.
Access to employee benefits and resources designed to support well-being, flexibility, and work-life balance; specific healthcare, leave, and other benefit details are not provided in the original posting.
An opportunity to influence customer outcomes by connecting technology innovation with meaningful public sector needs.
