LICENSED COMMERCIAL SERVICE TECHNICIAN - Southern NH + Boston, MA
SMART CARE SOLUTIONS
Full-time
$40-48 per hour
Southern New Hampshire: Salem, Manchester, Derry, Londonderry, Nashua, and
must be willing to drive to the Boston metro area as needed.
Note: A Valid Gas License Is Required for Further Consideration.
About the Role:
As a Service Technician, you will become a trusted advisor to your customers by consistently delivering innovative solutions to predict and prevent kitchen equipment failure, contributing to the success of thousands of restaurants, hotels, hospitals, and other commercial customers.
What Will Your Day Look Like?
- Diagnose, troubleshoot, repair, and maintain commercial food equipment, including refrigeration, cooking, and warewashing systems.
- Perform scheduled preventative maintenance to maximize equipment performance and minimize customer downtime.
- Service equipment such as walk-in coolers/freezers, reach-in refrigeration, ice machines, ovens, fryers, steamers, dishwashers, and other commercial kitchen equipment.
- Inspect, test, and replace electrical, mechanical, and refrigeration components as needed.
- Read and interpret wiring diagrams, schematics, service manuals, and technical documentation.
- Accurately document service work, parts usage, and equipment recommendations using company systems and mobile technology.
- Communicate professionally with customers regarding equipment issues, repair options, and maintenance recommendations.
- Maintain company vehicle inventory and ensure tools, parts, and equipment are properly stocked and organized.
- Follow all company safety policies and applicable local, state, and federal regulations.
- Provide emergency service support and participate in an on-call rotation as required.
- Build positive customer relationships through responsive service and technical expertise.
- Travel throughout the Boston, MA and Southern New Hampshire service territory to support customer locations.
Shared Success Starts Here:
- On-the-job training, continuous professional development, and opportunities to earn advanced certifications
- Receive a company service vehicle, fuel card, computer, and cell phone for business use
- Comprehensive benefits program including 401(k), pension and paid time off with eligibility beginning upon start date
Qualifications:
- Required License: Gas Service Technician License
- Valid driver’s license and acceptable motor vehicle record
- High school diploma or equivalent
- Minimum of one (1) year of technical experience in refrigeration, appliance repair, kitchen equipment, HVAC, or military service
- Commercial refrigeration and/or commercial cooking equipment repair experience
- Relevant technical training, licenses, and/or certifications (e.g., EPA, CFESA)
- Self-motivated with the proven ability to prioritize work and operate independently with minimal supervision
- Willingness and ability to participate in an emergency on-call rotation, including nights and weekends
- Availability for occasional overnight travel as assigned
- Immigration sponsorship is not available for this role
Physical requirements:
- Ability to lift up to 70 pounds regularly.
- Ability to frequently bend, kneel, push, pull, reach, and squat throughout the workday.
- Frequent driving to customer locations, including extended periods of sitting.
- Ability to safely operate hand tools, power tools, testing equipment, and related service equipment.
- Ability to distinguish colors, read technical documents and gauges, and perform diagnostic work.
- Ability to work on ladders, rooftops, elevated platforms, and in confined or tight spaces when necessary.
- Ability to work in hot, cold, wet, humid, freezing, and other challenging environmental conditions.
- Ability to work around moving mechanical parts, pressurized equipment, open flames, heated surfaces, liquids, and electrical hazards.
About Smart Care
Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC.
Smart Care is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status. All qualified individuals are encouraged to apply. If you need a reasonable accommodation with respect to Smart Care’s application or hiring process due to a disability, please contact the Human Resources department at HR@smartcaresolutions.com.
