Misfits Market is a mission-driven, high-growth startup dedicated to reducing food waste and making shopping for sustainable, high-quality groceries easier and more affordable. We deliver organic produce, high-quality meats and seafood, plant-based proteins, dairy, bakery, wine, and other grocery items to nearly every zip code in 48 states at up to 30 percent off traditional grocery store prices. In 2022, Misfits Market acquired sustainable e-grocer Imperfect Foods and now leverages its in-house transportation network to deliver directly to consumers with one of the most carbon-efficient grocery delivery models on the market. By tackling inefficiencies in the food system, our passionate and motivated team of problem solvers helps save an average of 500,000 pounds of food per week from waste or lesser outcomes, with an all-time savings of 190+ million pounds of food.
As Misfits we support our customers and mission by embracing our core values of:
Prioritizing our Customers
Doing more with less
Thinking Differently
Respecting one another
Moving deliberately and quickly
Taking initiative and delivering
About the role:
The Maintenance Supervisor will lead the maintenance team, manage preventive and corrective maintenance programs, coordinate vendors and contractors, support capital projects and facility improvements, and partner closely with Operations, Engineering, Safety, and other cross-functional teams. This role requires a hands-on leader who can prioritize competing demands, hold teams and vendors accountable, and drive issues to resolution.
Key Responsibilities
- Lead, coach, and develop the maintenance team to ensure safe, efficient, and timely completion of maintenance activities.
- Manage daily maintenance operations, including preventive maintenance, corrective maintenance, emergency repairs, and equipment troubleshooting.
- Develop and maintain maintenance schedules, priorities, and timelines while ensuring work is completed on time and to a high standard.
- Establish and continuously improve preventive and predictive maintenance programs to increase equipment reliability and reduce downtime.
- Monitor equipment performance, identify recurring failures, and implement root-cause corrective actions.
- Conduct regular facility and equipment inspections to proactively identify safety, reliability, and maintenance concerns.
- Maintain an organized and accurate critical-spares inventory to ensure essential parts are available when needed while controlling inventory costs.
- Manage maintenance vendors, contractors, and service providers; establish strong vendor relationships and hold vendors accountable for quality, response time, cost, and performance.
- Identify and develop new vendor relationships to improve service coverage, response times, and overall facility support.
- Coordinate and oversee contractors performing maintenance, construction, equipment installation, and facility improvement work.
- Support facility expansions, construction, equipment installations, relocations, upgrades, and other capital improvement projects.
- Develop project schedules, track milestones, monitor budgets, and communicate project status to leadership and stakeholders.
- Partner with Engineering, Operations, Safety, Quality, and other departments on equipment, facility, and process-related projects.
- Ensure maintenance activities and facility operations comply with applicable local, state, and federal codes, permits, regulatory requirements, and company standards.
- Support safety, environmental, food-safety, and audit requirements related to maintenance and facility operations.
- Maintain accurate maintenance records, work orders, equipment documentation, PM records, vendor information, and compliance documentation.
- Establish maintenance KPIs and track performance, including equipment uptime, PM completion, downtime, response time, work-order backlog, repeat failures, and maintenance costs.
- Respond effectively to equipment and facility emergencies and coordinate resources to minimize operational disruption.
- Promote a proactive maintenance culture focused on safety, reliability, accountability, continuous improvement, and operational excellence.
- Identify opportunities to reduce maintenance costs, improve equipment reliability, increase efficiency, and extend asset life.
- Ensure maintenance areas, tools, equipment, and spare-parts storage remain clean, organized, and properly maintained.
Skills and Requirements
- Strong leadership, communication, organization, and problem-solving skills.
- Proven ability to lead and hold maintenance employees, contractors, and vendors accountable for performance and deadlines.
- Excellent written and verbal communication skills with the ability to communicate effectively across all levels of the organization.
- Strong understanding of preventive and corrective maintenance practices for manufacturing, fulfillment, distribution, or food-processing equipment.
- Experience managing maintenance projects and facility improvement projects using MS Project or comparable project-management software.
- Working knowledge of facility systems, utilities, material-handling equipment, refrigeration, electrical systems, mechanical systems, conveyors, packaging equipment, and other industrial equipment.
- Understanding of applicable local, state, and federal building, electrical, mechanical, fire, environmental, safety, and permitting requirements.
- Ability to manage multiple projects, priorities, and urgent maintenance issues in a fast-paced operating environment.
- Strong vendor-management and contract-management skills.
- Ability to analyze equipment failures, identify root causes, and implement long-term corrective actions.
- Strong computer skills and experience with CMMS or computerized maintenance-management systems preferred.
- Ability to work collaboratively with Operations, Engineering, Safety, Quality, and other cross-functional teams.
- A proactive, hands-on, "get-it-done" leadership approach with a strong focus on accountability and follow-through.
Experience / Education
- Bachelor's degree in Engineering, Facilities Management, Industrial Technology, Business, or a related field preferred; equivalent combination of education and experience will be considered.
- Minimum 3–5 years of maintenance leadership experience in a manufacturing, food-processing, fulfillment, distribution, or similar industrial environment.
- Experience supervising and developing maintenance personnel.
- Experience with facility systems, utilities, production equipment, material-handling systems, and industrial equipment.
- Experience managing contractors, service providers, and outside vendors.
- Experience supporting or managing construction, facility expansion, equipment installation, or capital improvement projects.
- Experience managing significant capital projects, including multi-million-dollar construction or facility improvement projects, strongly preferred.
- Experience in a food, cold-storage, refrigerated, or temperature-controlled distribution environment preferred.
What we do for you:
- Comprehensive medical, dental, and vision insurance
- 401(k)
- Annual Misfits grocery box credit of $1200 paid in weekly installments
- Life insurance
- Paid vacation time
- Paid holidays
- Paid sick days
- Commuter benefits
- Salary range - $75,000 - $80,000/yr
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