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New York, New York, United States
Onsite
Davis Polk & Wardwell LLP (including its associated entities) is an elite global law firm with world-class practices across the board. Clients know they can rely on Davis Polk for their most challenging legal and business matters. From offices in the world's key financial centers and political capitals, our more than 1,000 lawyers collaborate seamlessly to deliver exceptional service, sophisticated advice and creative, practical solutions. Visit davispolk.com.
Position Summary
The Manager, Administrative Assistants oversees administrative support staff and helps ensure the delivery of high-quality support to attorneys and business professionals across assigned practice floors. This role is responsible for maintaining consistent administrative operations, supporting staff performance and development, promoting adherence to firm policies, procedures, and service standards, and regularly evaluating working practices to ensure they remain effective, efficient, and aligned with the firm’s evolving needs.
Essential Duties and Responsibilities
Responsibilities include, but are not limited to:
Supervise administrative assistants on assigned floors, providing day-to-day leadership, guidance, and support
Promote consistent adherence to firm policies, departmental procedures, and administrative best practices
Evaluate current administrative workflows and working practices to ensure they remain fit for purpose, and recommend improvements or new ways of working to enhance efficiency, service delivery, and team effectiveness
Coordinate staffing coverage, overflow support, and weekly scheduling needs to ensure seamless support for attorneys and staff
Approve time-off requests and overtime in accordance with firm procedures
Address performance-related matters, document discussions and other employee-related processes
Manage performance evaluation process including gathering partner and o feedback, generating reviews, and conducting administrative assistant reviews
Welcome new administrative assistants and support onboarding to ensure a smooth transition into the firm
Work with the training team to support new hire and ongoing training as needed
Maintain and update departmental records and reports, including headcount, Workday, and other related information
Communicate staffing, coverage, and office move updates to assistants and attorneys, as needed
Maintain a visible presence to ensure support to staff, attorneys, and operational needs
Manage special projects and other assignments as directed
Stay current on firm systems, applications, and tools used to support administrative operations
Talent Management & Workforce Planning
Lead the recruitment and selection process for administrative professionals, including interviewing candidates, evaluating qualifications and skill sets, and assessing overall alignment with business and team needs.
Partner with leadership and HR to identify current and future staffing needs, develop talent strategies, and ensure the administrative organization has the skills and resources necessary to support evolving business demands.
Proactively assess team capabilities, identify skill gaps and development opportunities, and implement strategies to maintain internal talent pipelines.
Develop and maintain business continuity and succession plans ensuring appropriate cross-training, knowledge transfer, and coverage for critical responsibilities.
Qualifications/Position Requirements
Demonstrated ability to lead teams, manage competing priorities, and meet deadlines in a fast-paced environment
Strong interpersonal and leadership skills, with the ability to build effective working relationships across all levels of the firm
Excellent written and verbal communication skills
Strong organizational skills, attention to detail, and sound judgment
Ability to handle confidential firm and client information with discretion and professionalism
Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, and other relevant business applications
Knowledge of business operations, administrative management practices, and general human resources principles
Flexibility to respond to changing priorities and day-to-day operational needs
Education and/or Experience
Minimum 3-5 years' managerial experience
College degree preferred
Compensation
The expected base salary for this position ranges from $150,000 - $190,000. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, anticipated assignment, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. Davis Polk offers a competitive salary and comprehensive benefits package.
