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Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with nearly $49 billion in annual system-wide sales and over 33,000 restaurants in more than 120 countries and territories.
RBI owns four of the world's most prominent and iconic quick service restaurant brands – TIM HORTONS®, BURGER KING®, POPEYES®, and FIREHOUSE SUBS®. These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities.
RBI is committed to growing the TIM HORTONS®, BURGER KING®, POPEYES® and FIREHOUSE SUBS® brands by leveraging their respective core values, employee and franchisee relationships, and long track records of community support. Each brand benefits from the global scale and shared best practices that come from ownership by Restaurant Brands International Inc.
Job Summary: This role works with franchisees and internal resources to help facilitate remodel and new restaurant development.; This position works closely with franchisees, internal vendors and outside consultants throughout the planning and execution phases of construction projects. The Construction Manager is responsible for supporting planned store openings each year for Burger King in the Americas.
The Construction Manager will be responsible for ensuring the progress of the project from start to finish—providing professional advice; guiding the vendors; managing schedule, cost, and quality of projects; and reporting status of sites in progress to internal partners. The Construction Manager will work both directly and indirectly with multiple other functions inside and outside of the development team, including field teams; real estate; operations; technology; and finance.
Roles and Responsibilities:
- Partners with Design and Regional Construction team and contributes to the improvement of construction processes to grow and develop the region to be the best in the company.
- Coordinates new store development and remodels with Franchise Business Partners, Divisional Development Leads, and/or Company Restaurant partners; establishes positive relationships and ongoing communication with them and regional teams.
- Adheres to all regional and/or national construction and operational standards and objectives.
- Directs all phases of construction project management including due diligence, schedule and budget development, planning and design, FFE procurement and store move coordination; adheres to approved project budgets and schedules.
- Serves as the Burger King liaison with all departments and outside contractors/equipment suppliers/consultants/landlords/governing authorities; coordinates toward common goals while making critical decisions in a professional manner.
- Ensures the completion of all punch lists items and follow-up warranty items timely; conducts 11-month warranty inspection with STL; coordinates follow-up work with appropriate General Contractor.
- Works with region leadership team on design of store plans and acts as company liaison to general contractors, vendors and construction community.
- Works with store leadership on proactive customer communication regarding store changes.
- Helps manage the regional equipment buyer and equipment buying process; ensures the timely purchase of all store fixtures and equipment as designated by Store Operations; and coordinates all deliveries and installations.
- Performs on-site inspections of new store sites and buildings to ensure usability and compliance with lease and construction exhibits; ensures quality workmanship per Burger King plans/specifications.
- Supervises and performs all aspects of construction administration including negotiating contracts, change orders, project schedules purchase order management, invoicing and project closeout documentation.
- Acts as support and point person for stores in construction process and promotes safety for Team Members at construction sites.
- Coordinates and holds pre-bid meetings. Meets to review with the Contractor Burger King development and construction toolbox standards, image, kitchen layout and equipment compliance, vendor contacts, and communication responsibilities.
- Completes meeting notes and distributes to the responsible parties.
- Emphasizes the importance of the contractor’s project construction schedule. Contractors will complete weekly construction documentation and photographs for Friday’s development update meeting.
- Completes Construction in Progress meeting to evaluate construction progress in relationship to the established schedule. Documents site visit and distributes to responsible parties.
- Completes punch list at project turnover. The punch list will be an evaluation of the contractor’s construction workmanship.
- Obtains project costs information from the franchisee after the contractor has completed their costs recaps for the established template.
- Evaluates existing and potential consultants and contractors in Business Partner Network.
- Attends one quarterly franchise marketing co-op meeting to discuss development issues, Business Partner Network, and construction schedules.
- Provides all necessary reporting and analysis to track franchise construction performance.
- Works closely with existing franchisees with Scopes of Work on conversions or re-imaging of existing Burger King restaurants. They will generate a document that indicates operational and image requirements and distribute to all parties.
Skills & Qualifications:
- Bachelor’s degree in the fields of Construction Management, Architecture, or equivalent construction experience.
- 5+ years relevant construction experience; QSR or Casual Dining Restaurant experience preferred.
- Experience preparing construction budgets and tracking to actual costs.
- Familiar with store equipment package, planning, and operations
- Proficient in computer estimating, scheduling, and database applications.
- Basic understanding of restaurant food operations
- Willingness to travel throughout region with flexibility to work different hours, including early morning and late-night work.
- Ability to effectively organize and handle multiple projects under pressure simultaneously.
- Exceptional human relationship skills; exhibits tact in handling challenging situations.
- Ability to work with design consultants to facilitate development and construction drawings in an effective and timely manner.
- Well organized and able to adhere to deadlines.
- Strong demonstrable leadership and management skills
- High proficiency in written and verbal communication skills
- High proficiency skills in Excel
- Honesty, high integrity, personal accountability, and a passion for the success of the brand and the team
- Travel required approximately 80%.
Salary:
Base salary range of $115,000 - 135,000. Base salary for this position may vary based on relevant factors such as experience, education, location, and skills.
This position is eligible to participate in the Company’s annual discretionary bonus plan, subject to the terms and conditions of the incentive program, based on individual and company performance metrics. This position may also be eligible for additional compensation in the form of equity grants pursuant to the Company’s long-term incentive plan.
Benefits:
This position is benefits eligible and offers a comprehensive package: health benefits (medical, dental, vision and life insurance) offered upon hire date; fertility benefits to support family planning needs; a 401(k) plan with Company match available after the first year of service; time-off programs (PTO, sick leave, Company-observed holidays, and parental leave); short-term and long-term disability insurance; and telemedicine & mental wellness support. Eligibility requirements apply to certain benefits and resources, and may vary based on job classification, location, and length of employment. We are equally committed to professional development, offering various learning and development courses.
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Benefits at all of our global offices are focused on physical, mental and financial wellness. We offer unique and progressive benefits, including a comprehensive global paid parental leave program that supports employees as they expand their families, free telemedicine and mental wellness support.
Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. RBI's policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request.
