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ᓄᓇᕗᑦ Nunavut, Canada
Remote only
Ready to accelerate your career?
Cardata is where driven people make an outsized impact. We’re a small but mighty team transforming how businesses manage vehicle reimbursement — replacing outdated programs with smart, automated solutions.
Our vision is bold: to provide the most comprehensive, intelligent, and automated software and services for creating ideal vehicle programs. And we’re building toward that vision every single day.
Join us and you’ll find challenge, growth, and the chance to deliver real impact — helping hundreds of companies and thousands of drivers across North America focus on the work that matters most to them.
At Cardata, delivering a great customer experience is central to how we operate and grow. We're looking for a Manager, Customer Support to lead our customer-facing Support team and drive improvements in service quality, team performance, and operational efficiency.
In this role, you'll oversee daily Support operations, establish clear performance expectations, and use data to improve service levels, workforce capacity, and customer satisfaction. You'll also identify opportunities to streamline processes, introduce automation, and build a scalable Support function.
This role reports to the Chief Customer Officer.
What you will do:
What you bring:
Nice to Have
Compensation:
In line with Ontario’s Pay Transparency legislation, the salary range for this role is $75,000 – $100,000 CAD annually, based on experience, skills, and alignment with the role requirements. This is a vacant position, and we are hiring with intention and seeking someone who will bring new perspective, contribute meaningfully to the team, and grow with the organization.
Why you’ll love working at Cardata:
We’ll be honest — Cardata isn’t for everyone. If you thrive in a fast-paced environment, take extreme ownership, and constantly push yourself (and your work) to be the best, you’ll fit right in.
You’ll be surrounded by driven teammates who genuinely care — about the work, about our customers, and about helping each other succeed. Together, we take on ambitious goals and celebrate the wins along the way.
What we offer in return for you bringing your best:
Cardata is an equal opportunity employer. All candidates will be equally considered without regard to race, ancestry, place of origin, colour, ethnic origin, language, citizenship, creed, religion, gender/gender identity, sexual orientation, age, marital status, physical and/or mental handicap or financial ability. We are dedicated to creating an inclusive environment where everyone feels welcome to bring their authentic selves to work.
If you require accommodations during the recruitment process, please let us know.
