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George Town, Pulau Pinang, Malaysia
Onsite
Let’s be #BrilliantTogether
ISS STOXX is hiring for Manager - Data Operations - ESG for Mumbai location.
Overview:
ISS ESG offers expertise across a full range of environmental, social and governance (ESG) issues – having worked with leading asset owners and asset managers to develop solutions to integrate Responsible Investment (RI) into the creation of long term value based on market understanding and expert analysis.
Responsibilities:
1.People Management
Recruitment, coach, mentor, and develop a team of analysts to profile data for a given content pillar and market
Undertake performance reviews to ensure that each team member works towards clearly defined team goals
2. Operational Management
Plan manpower capacity and scheduling to ensure SLA and goals are met / exceeded
Manage workflow queues to ensure timely delivery of data profiles in accordance with established production schedules
Enforce quality assurance and controls to ensure accuracy levels meet / exceed targets
3. Process/Methodology Custodianship
Collaborate with Data colleagues across locations to
Develop and maintain methodology and procedures manuals for data collection.
Enforce compliance of staff with established data collection and quality procedures.
Analyze performance metrics (timeliness, efficiency, quality, controls) and implement opportunities for continuous improvement.
Research, recommend, and implement technology and content opportunities to improve product quality and operational efficiencies.
4.Product Support
Collaborate with other teams across functions (i.e., Research, ICS, Product, Development, QBIT) in support of planned product enhancements and extensions
Respond to queries from internal and external clients
Qualifications:
At least a Bachelor’s degree in Finance, Economics, Geology, or similar field of study. A post-graduate degree is a plus.
A minimum of 5-8 years relevant working experience in a high-quality and hard deadline-driven environment, with at least 3 year leading a small team.
Knowledge of corporate governance and/or ESG is an advantage.
Good judgment in assessing available information and understanding the downstream effects of data decisions on final product outputs.
Effectiveness in working with cross-functional teams.
Takes pride in developing people.
Excellent oral and written communication skills.
Strong analytical and problem-solving skills, with clear attention to detail.
Highly motivated, independent, results-oriented, and possesses a strong sense of ownership.
Must be willing to work on a flexible shift schedule.
#MIDSENIOR
#LI-RG1
#ESG
What You Can Expect from Us
At ISS STOXX, our people are our driving force. We are committed to building a culture that values diverse skills, perspectives, and experiences. We hire the best talent in our industry and empower them with the resources, support, and opportunities to grow—professionally and personally.
Together, we foster an environment that fuels creativity, drives innovation, and shapes our future success.
Let’s empower, collaborate, and inspire.
Let’s be #BrilliantTogether.
About ISS STOXX
ISS STOXX GmbH is a leading provider of research and technology solutions for the financial market. Established in 1985, we offer top-notch benchmark and custom indices globally, helping clients identify investment opportunities and manage portfolio risks. Our services cover corporate governance, sustainability, cyber risk, and fund intelligence. Majority-owned by Deutsche Börse Group, ISS STOXX has over 3,400 professionals in 33 locations worldwide, serving around 6,400 clients, including institutional investors and companies focused on ESG, cyber, and governance risk. Clients trust our expertise to make informed decisions for their stakeholders' benefit.
ISS Sustainability Solutions enable investors to develop and integrate sustainable investing policies and practices, engage on responsible investment issues, and monitor portfolio company practices through screening solutions. ISS Sustainability Solutions also provides climate data, analytics, and advisory services to help financial market participants understand, measure, and act on climate-related risks across all asset classes. In addition, our solutions cover corporate and country ESG research and ratings enabling its clients to identify material social and environmental risks and opportunities.
Visit our website: https://www.issgovernance.com
View additional open roles: https://www.issgovernance.com/join-the-iss-team/
Institutional Shareholder Services (“ISS”) is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. It is our policy to prohibit discrimination or harassment against any applicant or employee on the basis of race, color, ethnicity, creed, religion, sex, age, height, weight, citizenship status, national origin, social origin, sexual orientation, gender identity or gender expression, pregnancy status, marital status, familial status, mental or physical disability, veteran status, military service or status, genetic information, or any other characteristic protected by law (referred to as “protected status”). All activities including, but not limited to, recruiting and hiring, recruitment advertising, promotions, performance appraisals, training, job assignments, compensation, demotions, transfers, terminations (including layoffs), benefits, and other terms, conditions, and privileges of employment, are and will be administered on a non-discriminatory basis, consistent with all applicable federal, state, and local requirements.