Job Title
Manager - Finance Management
Job Description Summary
The Manager for Finance Management Services is responsible for overseeing the efficient and accurate processing of lease payments, ensuring compliance with lease agreements. This role involves managing a team, optimizing payment workflows, and resolving any discrepancies or issues related to lease charges. The Manager will collaborate with internal departments and external stakeholders to ensure timely payments, address billing and payment disputes, and maintain accurate financial records.
Job Description
About the Role:
- Leverages intermediate-to-advanced knowledge of GAAP, FASB regulations, and financial accounting principles to oversee financial analysis, reporting accuracy, and lease administration deliverables.
- Leads portfolio administration operations across multiple accounts, ensuring service delivery, compliance, deadline adherence, risk mitigation, and achievement of client SLAs and KPIs.
- Manages and develops a team of lease administrators, providing mentorship, training, performance feedback, task delegation, and fostering a high-performing, collaborative culture.
- Acts as the primary client contact, leading meetings, managing stakeholder relationships, addressing client needs, delivering accurate reports, and ensuring exceptional service quality.
- Drives continuous improvement and operational excellence by recommending process enhancements, ensuring compliance with internal controls, reviewing key financial reports, overseeing COI processing, and executing special projects for senior leadership.
Other Responsibilities:
- Support the transition of processes and responsibilities from Transition to Steady State operations, ensuring a smooth handover and adherence to global lease administration standards.
- Conduct audits, perform root cause analysis, and implement corrective and preventive measures to improve data accuracy, process compliance, and operational efficiency.
- Assist with team development and onboarding, including recruitment support, new hire integration, training delivery, and continuous learning initiatives.
- Manage operational reporting and documentation, including client billing, ad hoc report preparation, and maintaining up-to-date process playbooks.
About You:
- Bachelor's degree with 10+ years of professional experience, preferably in accounting, invoice processing, data administration, real estate, or data analysis.
- Demonstrated leadership experience, including at least 5 years managing teams, providing coaching, training, and performance guidance to drive productivity and accuracy.
- Strong background in transaction management, property management, lease administration, and invoice processing.
- Highly proficient in lease and financial management systems, database tools, and Microsoft Office applications.
- Excellent communication, presentation, stakeholder management, and interpersonal skills, with the ability to build strong relationships and collaborate effectively in a matrix organization.
Why join Cushman & Wakefield?
As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from.
- Being part of a growing global company.
- Career development and a promote from within culture.
- An organization committed to Diversity and Inclusion
We're committed to providing work-life balance for our people in an inclusive, rewarding environment.
We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.
We have a vision of the future, where people simply belong.
That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, sex, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status.
We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.
INCO: “Cushman & Wakefield”
