Manager, IT PMO

Accountabilities:

• Lead, manage, and develop a team of Portfolio and Project Managers, including hiring, coaching, performance management, professional development, compensation, and team growth.

• Establish, maintain, and enforce project and portfolio management methodologies, governance frameworks, reporting standards, and communication practices in collaboration with the central IT PMO.

• Drive continuous improvement across project delivery, operational efficiency, organizational effectiveness, and portfolio management practices.

• Ensure consistent project execution, governance, reporting, and delivery quality across portfolios while supporting broader IT PMO strategic objectives.

• Lead cross-portfolio planning, dependency management, resource allocation, and prioritization to align initiatives with enterprise strategy and business goals.

• Facilitate governance boards, portfolio review committees, and executive steering committees to evaluate initiatives, resolve competing priorities, and support investment decisions.

• Partner with business and technology leaders to align delivery roadmaps, address resource conflicts, and ensure initiatives contribute to measurable business outcomes.

• Build strong relationships with executive stakeholders and serve as a trusted advisor on portfolio health, project delivery, financial performance, risks, and strategic investments.

• Develop and monitor key portfolio, operational, financial, and delivery performance metrics, providing transparent reporting on progress, risks, dependencies, budgets, and strategic objectives.

• Manage portfolio financial planning, including annual budgets, Annual Operating Plan (AOP) development, forecasting, spending oversight, and variance analysis.

• Oversee vendor spending, invoice accuracy, contract compliance, cost optimization, and third-party performance in partnership with Finance and Procurement.

• Support budgeting cycles, investment planning, business case development, and compliance with financial controls, procurement policies, governance requirements, and project funding standards.

• Identify, escalate, and resolve cross-functional risks, issues, and dependencies that could affect strategic initiatives or delivery timelines.

• Develop executive dashboards, portfolio reports, return-on-investment (ROI) analyses, and funding recommendations to inform leadership decisions.

• Support vendor evaluations, contract renewals, negotiations, and performance reviews, as well as organizational change management and executive communications.

• Take direct responsibility for project or portfolio management when needed and oversee strategic or special initiatives as assigned.

Requirements:

• At least 12 years of experience in project management, portfolio management, PMO leadership, or related management roles.

• A bachelor's degree or equivalent professional experience.

• Demonstrated experience leading project and portfolio delivery, managing operational and project budgets, and developing annual operating plans, forecasts, and investment roadmaps.

• Strong understanding of project financial management, resource planning, portfolio governance, investment prioritization, and business process optimization.

• Proven ability to lead cross-functional and cross-portfolio prioritization within a complex enterprise environment.

• Experience managing vendor relationships, third-party spending, contract-related activities, and cost optimization.

• Strong financial analysis, budgeting, forecasting, reporting, and investment planning capabilities, with the ability to translate data into actionable recommendations.

• Demonstrated success influencing and aligning executive stakeholders across business and technology functions, including collaboration with Finance, Procurement, and senior leadership.

• Excellent leadership and people management skills, including the ability to motivate, coach, develop, and retain high-performing teams. Five or more years of direct people management experience is preferred.

• Strong written, verbal, presentation, facilitation, negotiation, conflict resolution, and consensus-building skills.

• Proven ability to analyze, document, and improve business processes while driving consistency, accountability, collaboration, and continuous improvement across portfolios.

• Proficiency with Microsoft Office, Microsoft Project Web, Smartsheet, and related project and portfolio management tools.

• Preferred certifications: Project Management Professional (PMP), Program Management Professional (PgMP), Portfolio Management Professional (PfMP), or an equivalent certification.

• Experience leading enterprise PMOs supporting large-scale digital transformation initiatives is an advantage.

• Experience managing multimillion-dollar project and portfolio budgets, facilitating investment review committees, and presenting portfolio performance and investment recommendations to executive or board-level stakeholders is preferred.

• Knowledge of IT financial management practices, including capital and operating expenditure (CapEx/OpEx) planning, portfolio investment management, business case development, vendor management, and contract administration is desirable.

• Familiarity with Azure DevOps (ADO), SharePoint, Power BI, and other portfolio management platforms is an advantage.

• Ability to manage multiple priorities and demands effectively in a fast-paced, professional environment.

Benefits:

• Base salary: $150,000–$180,000 per year. Final compensation depends on factors such as education, experience, location, certifications, skills, and other relevant qualifications.

• Additional compensation: Incentive or variable pay opportunities may be available in addition to base salary.

• Retirement savings: 401(k) plan with a 35% employer match per dollar contributed, up to a 10% employee contribution.

• Medical coverage: Multiple medical plan options, including UnitedHealthcare, reference-based pricing with member advocacy, and Kaiser.

• Prescription coverage: Home delivery options for prescription medications.

• Health Savings Account (HSA): Employer contributions available.

• Dental and vision insurance: Dental coverage and two vision plan options with 12-month or 24-month frame allowances.

• Flexible spending and commuter benefits: Healthcare, dependent care, and limited-purpose Flexible Spending Accounts (FSAs), plus pre-tax commuter plans.

• Life and disability insurance: Employer-paid life insurance and short-term disability, with long-term disability options and voluntary life insurance for employees and eligible family members.

• Family-building and parental support: In-vitro fertilization treatment coverage and four weeks of paid parental leave at 100% pay.

• Additional protection: Voluntary accidental death coverage, accident insurance, critical illness insurance, hospital indemnity insurance, legal assistance, and identity theft protection.

• Well-being and support services: Employee Assistance Plan, telehealth, Omada Health wellness programs, employer-paid pet telehealth, and travel assistance.

• Travel-related protection: Business travel accident coverage and medical coverage for foreign travel.

• Paid time off and holidays: Volunteer time off and 10 paid holidays.

• Additional perks: Summer Sizzle and on-demand pay through DailyPay.

• Remote work arrangement: The position is listed as a virtual-office role in the United States.