Market Operations Engineer (Hybrid)

Provides engineering and analytical support for ERCOT's wholesale electricity market and grid operations. Builds and validates power system models, applies electricity market theory to understand market behavior, and monitors market performance. Works with internal teams, Market Participants, PUCT, and other stakeholders to maintain market consistency and stability, and to recommend, test, and implement improvements to ERCOT's wholesale market systems and design.

KEY RESPONSIBILITIES

• Monitor and analyze ERCOT's wholesale market; recommend design and system improvements
• Build and maintain expertise in the wholesale market and grid operations to support Market Participant needs
• Investigate and resolve issues in the wholesale market and grid operations, applying power engineering knowledge
• Generate and maintain market reports per protocol requirements
• Develop new tools and methods for data acquisition, reporting, and analysis
• Perform engineering studies using ERCOT network models to evaluate system conditions and events
• Test and validate changes to market applications
• Support management and senior staff in providing technical guidance to PUCT, industry groups, and stakeholders
• Attend stakeholder, industry, and PUCT meetings
• Address and help resolve Market Participant questions and disputes related to daily market and grid operations
• Build strong working relationships across internal departments
• Escalate issues to the Supervisor/Manager as needed

SCOPE BY LEVEL

• Level 2: Works under guidance and assists senior team members. Attends stakeholder/PUCT meetings under direction of management. Assists with issue resolution with guidance.
• Level 2: Works independently on most issues. Attends stakeholder/PUCT meetings and provides input as needed. Anticipates and resolves issues independently.
• Level 3: Works independently and may lead resolution of complex issues. Represents the team at stakeholder/PUCT meetings and provides input proactively. Anticipates and resolves issues and mentors others.

REQUIREMENTS

EDUCATION
Bachelor's degree in Electrical Engineering or related field, or equivalent combination of education and experience.

REQUIRED EXPERIENCE (in excess of degree requirements above)

• Level 1: Less than 2 years working experience in the electric utility industry
• Level 2: Minimum 2 years working experience in the electric utility industry
• Level 3: Minimum 3 years working experience in the electric utility industry

TECHNICAL SKILLS

• Proficient with common business applications such as SQL, Excel, and PowerPoint.
• Strong preference for Python skills (e.g., data analysis, automation, or scripting experience).

WORK LOCATION – Taylor, TX:

• Employees will be required to be on-site in Taylor, TX at a minimum of 2 days per week, or more, as needed based on the business needs as determined by management
• On-site schedules are flexible or may be rotated based on business needs as determined by the Manager
• Remote work is required to be performed from your Texas residence.  
• Employees may opt to work on-site more than required or 100% of the time

The foregoing description reflects the minimum qualifications and the essential functions of the position that must be performed proficiently with or without reasonable accommodation for individuals with disabilities.  It is not an exhaustive list of the duties expected to be performed, and management may, at its discretion, revise or require that other or different tasks be performed as assigned.  This job description is not intended to create a contract of employment with ERCOT.  Both ERCOT and the employee may exercise their employment-at-will rights at any time. #LI-MH1 ; #LI-Hybrid

ERCOT is firmly committed to equal employment for all qualified persons without regard to race, sex, medical condition, religion, age, creed, national origin, citizenship status, marital status, sexual orientation, physical or mental disability, ancestry, veteran status, genetic information or any other protected category under federal, state or local law.

Expected Salary Range: