MICROSOFT Marketplace ISV activation Lead, Global
We’re TD SYNNEX, a leading IT distributor and solutions aggregator for the IT ecosystem. We’re 23,000 of the IT industry’s best and brightest, who share an unwavering passion for bringing compelling technology products, services and solutions to the world.
At our core, we’re a company that cares. We care about our partners, our co-workers, our investors and the world around us. And we’re committed to being a diverse, inclusive employer of choice and a good corporate citizen.
Job Purpose:
As the MICROSOFT Marketplace ISV activation Lead, you will play a pivotal role supporting software vendors to expand their MICROSOFT Marketplace practice to the next level to combine it with channel programs.
You will be responsible for recruiting, activating and enabling vendors on the MICROSOFT Marketplace program available with TD SYNNEX. You will guide vendors on Marketplace business case creation and coordinate the regional onboarding and prioritization process, working closely with the regional and local business stakeholders.
You will be part of central Marketplace COE responsible for vendor activation on the TD SYNNEX cloud marketplace through its integration with the hyperscalers’ marketplaces, and will help streamline the vendor’s GTM by offering dedicated marketing packages and services.
The ideal candidate has a passion for technology ecosystems, extensive marketplace experience, and a track record in SaaS and AI GTM program execution.
Key Responsibilities
- MICROSOFT Marketplace Vendor Channel Activation & Enablement: Own and grow the vendor onboarding pipeline and the MICROSOFT marketplace transacted revenue performance for the region. Collaborate with software vendors and internal vendor teams on the onboarding process for the MICROSOFT Private Offer Programs, including account setup, DSOR listing / CPPO offer creation, and validation of technical and business requirements to match channel discount programs. Provide guidance and enablement to vendors not familiar to the two-tier distribution model, assisting them in understanding the nuances of channel strategy implementation and optimizing their approach for marketplace success.
Coordinate the global vendor programs rollout and maximize blueprint reuse across our organization - MICROSOFT Marketplace COE / desk: Serve as the internal go-to-person for guidance and support on the commercial and operational readiness for the MICROSOFT Marketplace Private Offer program activation for new vendors (CSP, MPO, REO), including assessment of the business case, provisioning process design, SaaS LCM, and private offer management. Assist regional Deal Desk colleagues with inquiries, troubleshooting issues, and facilitating smooth processes by liaising with relevant Microsoft teams for support and program enhancements.
- Internal Enablement: Develop quarterly training roadmaps and measure adoption across regional entities; track enablement ROI through sales metrics; Create reusable enablement assets (playbooks, vendor guides, video content) for repository and reuse, enabling local teams to provide effective support to resellers and drive revenue growth.
- Program Monitoring and Best Practices Advocacy: Identify and communicate emerging marketplace opportunities (e.g., new co-sell programs, AI program incentives) to regional and local stakeholders, proactively adapting strategies to leverage new motions or address emerging challenges. Advocate for and implement best practices for marketplace success, including product optimization techniques, pricing strategies, and marketing approaches tailored to the MICROSOFT ecosystem.
- Compliance Management and integration analysis: Ensure TD SYNNEX adhere to internal guidelines and policies for managing transaction through the MICROSOFT marketplace, providing guidance to vendor teams on tax, finance, credit, licensing, pricing, and security standards.
Help the Technical Product Management in translating the commercial and compliance requirements into functional requirement for process automation and API integration between StreamOne and the MICROSOFT Marketplace
Knowledge Skills And Experience:
- Degree in Business Administration, Computer Science, or related fields
- Proven experience (5+ years) in software vendor management, cloud services, or technology sales, with a deep understanding of SaaS and AI business models and the software ecosystem.
- Strong familiarity with MICROSOFT and MICROSOFT Marketplace, including its business model, technical requirements, private offer programs, and go-to-market strategies.
- Analytical mindset with the ability to build reporting and interpret data, identify trends, and optimize performance metrics for vendors on the marketplace.
- Project / program management expertise, including the ability to prioritize tasks, manage timelines, and drive initiatives to successful completion.
- Relevant Microsoft certifications or credentials, AI related certifications are a plus.
WHAT DO WE OFFER
- Remote or Hybrid work - (2 days at the office, 3 days at home)
- We value continuous learning and provide a clear progression plan.
- We provide comprehensive benefits including health insurance, paid leave, retirement plans, and more.
At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.
What’s In It For You?
- Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
- Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
- Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
- Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
- Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
- Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
Don’t meet every single requirement? Apply anyway.
At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!
