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Palo Alto, CA (Open to US-based Remote)
Remote only
Not Available
About Wealthfront Mortgage Operations (MOps)
Wealthfront MOps is built around efficiency, critical problem-solving, and modernizing the lending experience. Our goal is a seamless, tech-enabled mortgage process. Our primary tool is automation.
We automate mortgage origination. We partner with engineers and product leaders to build systems that eliminate manual toil and deliver a self-service mortgage experience. The result: rates significantly below the national average, saving clients thousands over the life of their loans.
We're systems builders, not process followers. Team members execute high-quality mortgage processes while actively identifying opportunities to improve automation — better logic, better design, less toil.
We hire critical thinkers. We want people who don't just want better tools — they think carefully about how every tool should work. Every team member understands the "why" behind each step.
We operate as one integrated unit. We work as a single team with end-to-end fluency across the origination lifecycle. No traditional silos. This cross-functional depth is what lets us move faster, catch problems earlier, and evolve quickly.
Our interview process is intended to be insightful for you and us. We're charting a unique path in home lending, so mutual fit is a top priority. After a conversation with our recruiting team, you will complete a 15–20 minute take-home assignment. From there, you'll meet our mortgage operations leads before a cross-functional final round.
If this sounds like the right fit, we'd love to hear from you.
Wealthfront is seeking a senior mortgage loan closer/funder to join our team as we build and scale our mortgage lending operations. As a key player on the team you will leverage your expertise to deliver exceptional service to clients, ensuring a smooth and efficient closing and funding experience. You will guide clients through the final steps of their home loan journey; ensuring accuracy, compliance and a seamless closing transaction. You will also help shape the systems behind the process, partnering with engineering and our vendor partners to enhance document generation, funding and investor delivery. This position offers an exciting opportunity to be a part of a cutting-edge team in a rapidly growing environment.
Serves as the final operational check for final documents and funding, managing complex disbursements and ensuring adherence to internal financial controls
Manages the closing workflow, ensuring timely package generation, accurate fee reconciliation and adherence to TRID timelines across the team
Prepares and reviews CDs, loan documents and escrow instructions to ensure compliance with federal, state and investor guidelines
Manages the full funding process, executing wire requests, funding review and authorization
Leads complex closing transactions, acting as subject matter expert on loan documentation, compliance and funding
Utilizes expert knowledge of investor purchase conditions and post-closing QC findings to guide the team and implement preventative measures to ensure salability
Supports post-closing functions as needed including investor condition clearing, trailing document follow-up and purchase suspense resolution
Coordinates with title companies, escrow agents and borrowers to facilitate the closing process
Collaborates across processing, origination, post-closing, compliance and legal to ensure adherence to evolving regulations
Partners with engineering and vendor implementation teams on closing and funding system projects, including requirements definition, configuration validation, user acceptance testing and post-release issue triage
Supports the team on daily closing, funding and post-closing activity, serving as the first point of triage for escalations involving title, escrow, compliance, funding and investor conditions
Proactively maintains loan pipeline, tasks and objectives, prioritizing workload to meet critical deadlines across a high volume of loan activity with a high degree of accuracy
Adopts Company values in work behaviors, decision making, contributions and interpersonal interactions
Contributes to a positive work environment by demonstrating cultural expectations and influencing others to reward performance, accountability, diversity and inclusion, flexibility, continuous development, collaboration, creativity and fun
Customer-focused, business-centric and team-oriented mindset; relentlessly passionate about finding and completing valuable work
Advanced working knowledge of federal and state regulations including TRID and state-level disclosure requirements
Self-driven with the ability to work independently and collaboratively
Excellent organizational skills, able to set and meet deadlines in a fast-paced environment
Demonstrated ability to communicate effectively with internal and external partners and influence positive outcomes at all levels of an organization
Intellectually curious and interested in applying technology to enhance business processes
Experience collaborating with implementation teams, engineering and vendors
Openness to adapting to industry changes
4+ years mortgage loan closing and funding experience in a Senior or Team Leader capacity, including hands-on post-closing exposure such as investor conditions, trailing documents and purchase suspense resolution
Experience in a broker or correspondent environment a plus
Experience preparing wire orders and conducting funding authorization reviews
Proficiency in LOS systems, document preparation software and closing platforms
Proficiency reading and interpreting XML and MISMO files
Working knowledge of take-out investor delivery and purchase requirements, and of warehouse line funding workflows
Experience training and mentoring others
Excellent customer service and interpersonal skills
