MS - IT Infra/Cloud - Manager - CFS DR Lead - operate

Industry/Sector

Not Applicable

Specialism

Managed Services

Management Level

Manager

Job Description & Summary

At PwC, our people in infrastructure focus on designing and implementing robust, secure IT systems that support business operations. They enable the smooth functioning of networks, servers, and data centres to optimise performance and minimise downtime.

Those in cloud operations at PwC will focus on managing and optimising cloud infrastructure and services to enable seamless operations and high availability for clients. You will be responsible for monitoring, troubleshooting, and implementing industry leading practices for cloud-based systems.

Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member’s unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Analyse and identify the linkages and interactions between the component parts of an entire system.
• Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.
• Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.
• Develop skills outside your comfort zone, and encourage others to do the same.
• Effectively mentor others.
• Use the review of work as an opportunity to deepen the expertise of team members.
• Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.

Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

– Cross Functional Disaster Recovery Support (Manager)

Additional Responsibilities

Support enterprise-wide Disaster Recovery (DR) operations, ensuring readiness, compliance, and execution of DR strategies across infrastructure, applications, and cloud platforms.

Minimum Degree Required

Bachelors

Degree Preferred

B. Tech CS / IT, BCA, BSC (Comp. Science)

Minimum Years of Experience

• 7 to 9 Years
• Certifications Required
• ITIL v4 Foundation; DR/BCP certifications (e.g., CBCP, ISO 22301)

Certifications Preferred

• Azure/AWS Cloud Practitioner; Backup vendor certifications
• Required / Mandatory Knowledge/Skills
• Develop and maintain Disaster Recovery (DR) strategies, plans, and runbooks for critical systems;
• Validate High Availability (HA) and resiliency requirements across infrastructure and applications;
• Coordinate and execute DR drills, failover/failback testing, and simulation exercises;
• Manage DR documentation including recovery procedures, architecture diagrams, and dependency mappings;
• Collaborate with cross-functional teams (network, infra, app, cloud) to ensure DR readiness;
• Monitor and report DR readiness metrics including RTO/RPO compliance;
• Identify DR gaps, risks, and remediation plans;
• Support audits and compliance requirements related to DR and resiliency;
• Ensure backup validation and restoration testing processes are in place;
• Work with cloud DR solutions (Azure Site Recovery, AWS DR services).

Preferred Knowledge/Skills

• Demonstrates strong analytical and problem-solving skills;
• Demonstrates excellent documentation and communication abilities;
• Demonstrates ability to work across cross-functional teams;
• Demonstrates leadership in coordinating DR initiatives.

Travel Requirements

Not Specified

Job Posting End Date

July 27, 2026