Position Purpose:
Focusing on network operations across multiple platforms, analyzes technical architecture, including hardware, software, and various configurations. Provides functional and empirical analysis related to the planning, design, installation, and implementation of the network infrastructure.
Work Environment:
Fast paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer.
What You'll Do:
Analyzes workload, including traffic and utilization trends. Provides analytical support to team members throughout the development and implementation process. Provides feedback on commonly encountered problems and misunderstandings to enhance user documentation and/or training programs etc. May provide training on hardware and/or software use.
Compiles and analyzes operational data and directs tests to assist in establishing standard for new designs or modifications to existing equipment, systems, or processes. Tests and verifies hardware and support peripherals to ensure that they meet specifications and requirements, by recording and analyzing test data.
Confers with technical specialists and consults specifications to evaluate interface between hardware and software and operational and performance requirements of overall system (s). Interfaces with users, consultants, technical teams, and vendors for maximum guidance or on new technology to determine software and hardware installation requirements.
Ensures network compliance with audit requirements. Addresses new network vulnerabilities within audit-mandated time frames. Anticipates and mitigates potential attacks through network or other connections to ensure the security of the system. Maintains effective security/backup and disaster recovery processes and systems.
Monitors network performance to determine whether adjustments need to be made, and to determine where changes will need to be made in the future. Creates and maintains process and procedure documentation.
Keeps knowledge and skills updated to keep up with rapid advancements in network technology.
To Qualify for This Position, You'll Need:
Required Education:
Bachelor's in a job-related field.
Degree Equivalency:
Associates degree plus an extra 2 years job-related experience for a total of 8 years of required work experience (see "required work experience")
OR
10 total years required work experience.
Required Work Experience:
6 years of network or other job-related experience.
Required Skills and Abilities:
Advanced technical knowledge of networking, communications, and related hardware and software.
Strong understanding of technical problems and solutions in relation to the current, as well as the future business environment.
Proficiency with network technologies and platforms.
Excellent problem analysis of network systems.
Able to gather information, analyze information and troubleshoot various network problems.
Strong organizational and interpersonal skills.
Ability to communicate technical issues with non-technical people.
Strong customer service skills.
Strong knowledge of common network analysis, monitoring and security utilities.
Required Software and Other Tools:
Strong understanding of relevant network hardware and software.
We Prefer That You Have:
Preferred Skills and Abilities:
Cisco ACI
Ansible Experience
GitHub Experience
What We Can Do for You:
We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have access and opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company.
Our comprehensive benefits package includes:
Subsidized health plans, dental and vision coverage
401K retirement savings plan with company match
Life Insurance
Paid Time Off (PTO)
Nine paid holidays
On-site cafeterias and fitness centers in major locations
Wellness program and healthy lifestyle premium discount
Tuition assistance
Service recognition
Employee Assistance
Discounts to movies, theaters, zoos, theme parks and more
What to Expect Next:
After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements. Management will be conducting interviews with those candidates who qualify with prioritization given to those candidates who demonstrate the preferred qualifications.
Equal Employment Opportunity Statement
BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilities and protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.
We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company.
If you need special assistance or an accommodation while seeking employment, please email mycareer.help@bcbssc.com or call 800-288-2227, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.
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