The Network Engineer III - DevOps primary focuses on utilizing and building code to enable automation, visibility, and reliability maturity for QTS’ infrastructure and applications. This role will utilize state of the art technology to deploy, automate, manage, and troubleshoot all of QTS’ Technology Infrastructure. This role will work cross departmentally on enterprise wide technology projects in support of QTS’ ongoing digital transformation goals and utilize an agile framework to provide world-class results. This role requires a broad understanding of various technologies and the ability to think creatively and use advanced problem solving skills to create innovative solutions to any QTS technology problem – to include Data Center Infrastructure Management, Technology Operations, Service Delivery Platform, and Enterprise IT. This position requires skills, motivation and experience to serve as a member of a highly functional team to deliver superior, predictable and reliable services in a dynamic IT service provider environment.
RESPONSIBILITIES, other duties may be assigned.
- Streamline automation, visibility, and reliability improvements for QTS technology. Able to work across multiple programming languages, third party tools and integrations, and software and hardware
- Establish and meet SLOs on reliability for QTS products and infrastructure
- Ensure that operational technologies are integrated within QTS monitoring tools to increase visibility of potential issues to proactively reduce risk and & maximize the availability of IT infrastructure & services while improving Mean Time to Restore during outages
- Diagnose, troubleshoot and resolve external customer and QTS Network issues
- Facilitates meetings to determine feature design requirements from stakeholders
- Supports organizational change management by providing platform training
- Supports platform roadmap planning
- Manage vendors and evaluate new technologies
- Plan and document MOPs and engineering standards. Manage lifecycle of assigned devices and provide associated budget inputs
- Evangelize and implement an “automation first” mindset. Brief executives regularly on improvements
- Design, build, and maintain network infrastructure using modern networking technologies and practices.Develop within a CI/CD framework that reduces toil for repeatable tasks
- Automate network configurations and deployments using infrastructure-as-code (IaC) tools, such as Ansible, Terraform, or similar
- Collaborate with network engineering teams to implement and optimize network solutions based on business requirements
- Implement and maintain network security measures, including firewalls, access control lists, and intrusion detection systems.
- Stay up to date with industry trends, emerging technologies, and best practices in network automation and software-defined networking (SDN).
- Provide training and mentorship to Level I and II Network Engineers
BASIC QUALIFICATIONS
- Bachelor’s degree in a related field or equivalent professional experience
- Seven or more years of network engineering experience
- Strong knowledge of networking concepts, protocols, and technologies, such as TCP/IP, BGP, OSPF, VLANs, VPNs, SDN, and cloud networking
- CCNA
- US Citizenship for this position is required by law due to federal customer contracts
PREFERRED QUALIFICATIONS
- Experience working in a Data Center environment
- Python
- Ansible
- PowerShell
- JavaScript/JSON/REST API
- Or equivalent engineering professional certification for a relevant DevOps/SRE technology
- CCNP or CCIE
KNOWLEDGE, SKILLS AND ABILITIES
- Thinking, analytical, and problem solving skills
- Ability to solve multi-faceted complex problems.
- Excellent interpersonal and verbal communication skills - Ability to interface with all levels of the organization and customers with varied levels of technical knowledge.
- Excellent written communication skills
- Ability to work well within a team environment in a matrixed organization.
- Flexibility; ability to thrive in a fast-paced, interrupt-driven environment
- Expert ability to write infrastructure as code and manage updates to associated playbooks and code repositories via best practice Agile and release management
- Expert understanding of scripting (e.g, PowerShell, Python, Ansible, etc.)
- Proficient ability to configure network virtualization technologies (NSX)
- Proficient understanding of BGP peering, HSRP and IP subnetting
- Proficient understanding of SNMP, SMTP, DHCP, DNS
- Proficient in utilizing CI/CD and orchestration tool(s) in support of code testing and automation (Jenkins, Chef, Ansible Tower)
- Proficient in developing monitoring solutions across various technologies that increase overall system reliability
- Proficient in understanding, integrating, and developing API based solutions
We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.
The "Know Your Rights" Poster is included here:
Know Your Rights (English)
Know Your Rights (Spanish)
The pay transparency policy is available here:
Pay Transparency Nondiscrimination Poster-Formatted
QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to talentacquisition@qtsdatacenters.com and let us know the nature of your request and your contact information.
