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Sydney, New South Wales, Australia
Onsite
Job Summary
Focus of the role
This network operations role plays a crucial part supporting Telstra’s International Networks, with a focus on satellite infrastructure, transmission, voice and IP platforms.
About the role
You’ll work closely with Telstra Engineering, satellite operators, customer NOCs, GSD and GOC teams to resolve complex faults, support escalated customer issues and maintain reliable service outcomes.
PLEASE NOTE : The role includes participation in a 24/7 callout roster supporting the Oxford Falls Teleport in Sydney.
What you’ll do
Provide Level 1 and 2 assurance support for international network services, including satellite, transmission, voice and IP platforms.
Lead investigation and resolution of complex or escalated incidents, working across Engineering, NOC, GSD, GOC, satellite operators and customer teams.
Complete planned events, network augmentations and service provisioning tasks, maintaining accurate records in SNOW, Veritas and Nylte.
Maintain operational performance of satellite infrastructure, network elements, environmental systems and associated cabling.
Contribute specialist technical advice, process improvement and cost optimisation opportunities across the team.
What you’ll bring
Strong technical depth across telecommunications networks, satellite infrastructure and field services.
Experience with transmission testing, cabling standards, network operations and supplier-managed environments.
Confidence investigating complex incidents and making sound technical decisions in operational environments.
Working knowledge of IT systems, performance monitoring, JIRA, Confluence, SNOW, Veritas and Nylte.
Strong stakeholder management, problem-solving and analytical skills.
Technical exposure
Satellite, fixed, transmission, IP, subsea and voice networks
Performance monitoring systems
Veritas, Nylte, SNOW, JIRA and Confluence
If you’re a Network Specialist who enjoys solving complex network issues, working across critical infrastructure and supporting high-impact international services, this is a great opportunity to bring your technical expertise to a specialist operations environment.
Please include your current resume for immediate consideration.
We're amongst the top 2% of companies globally in the CDP Global Climate Change Index 2023, being awarded an 'A' rating. If you want to work for a company that cares about sustainability, we want to hear from you.
As part of your application with Telstra, you may receive communications from us on +61 440 135 548 (for job applications in Australia) and +1 (623) 400-7726 (for job applications in the Philippines and India)
When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders and disabilities because we know that diversity not only strengthens our team but also enriches our work.
We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive.
As part of the hiring process, all identified candidates will undergo a background check, and the results will play a role in the final decision regarding your application.
We work flexibly at Telstra. Talk to us about what flexibility means to you. When you apply, you can share your pronouns and / or any reasonable adjustments needed to take part equitably during the recruitment process.
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