Boulder, Colorado, United States
Onsite
Available
Position Type:
RegularVisa Sponsored Job:
NoRelocation Assistance Eligible:
NoHiring Range:
49,949.00 USD - 62,435.00 USD*Final salary and rates are based on education, experience, and skills relevant to the role.
Application Closes at 12:00am MST on:
2026-08-09Application Deadline: This position will be posted until 11:59pm MT on Sunday, August 9, 2026. Applications will not be accepted past this date.
Required application materials (preferably in PDF Format):
Resume
Cover Letter - Please address how your skills and experience meet the needs of this position (for more information, please refer to the Key Responsibilities and Knowledge, Skills, and Abilities sections of this job posting).
Questionnaire - to be completed when submitting your application Your answers will be read and weighed equally to your Resume/CV and should provide specific, detailed, and informative responses based on your direct and previous work experiences. Please keep responses to 1-3 paragraphs per prompt.
What in your experience (educational or hands-on) has prepared you for this position? Include descriptions of any tools or methods for working with basic network hardware or infrastructure you may have.
Are you comfortable working in technically complex environments that may involve physical tasks like lifting equipment, cabling, or navigating tight spaces?
When troubleshooting an issue, what steps would you take to identify and resolve the problem?
How do you ensure quality when working, and what about under a time constraint?
How do you advance your technical skills?
Background checks are conducted for candidates selected for hire. Learn more.
Work Location Expectations: This position is open to candidates seeking in-person/hybrid opportunities. UCAR requires ALL positions to be performed within the U.S., excluding U.S. Territories.
Here is a brief summary of what one would expect to be generally responsible for in this role.
Key Responsibilities
Network Engineering and Telecommunications Services Support
Work as part of a team performing installation, testing, troubleshooting, and maintenance of network service systems, following established NETS and industry procedures and guidelines.
Assist in addressing UCAR IT and computing support requirements as assigned through a work request system.
Assist with equipment assembly, disassembly, and component replacement.
Perform network testing and certification with supervision.
Receive incoming shipments, verifies, and inventories as necessary.
Participate in team meetings.
May occasionally be called upon to render service before or after scheduled hours.
Network and Infrastructure Installation
As directed by NETS Technicians, Engineers, and Management, support installation, relocation, and removal of IT infrastructure and equipment at all UCAR sites - including network cabling, cabling pathways, racks, cabinets, communications tray, conduit systems, and related pathways.
Network Documentation and Problem Identification
Contribute to maintaining and updating the asset management system and network infrastructure inventory.
Read and interpret schematic and wiring diagrams to identify and isolate basic problems and interconnections between equipment.
Report variances or identified problems.
Label equipment and infrastructure per NETS standards.
Successful candidates will ensure their application materials speak to the following criteria:
Education and Experience:
High school diploma or equivalent;
3 months of relevant experience, training, or education
Knowledge, Skills, and Abilities
Familiarity with basic diagnostic, hand, and power tools (e.g., multimeters, soldering tools, wiring tools, small electric tools) and construction/fabrication techniques as applied to networking environments.
Familiarity with computers, the Internet, and standard business applications (e.g., Google and Microsoft suites).
Ability to communicate clearly in writing and verbally, including understanding and acting on instructions and using email and other electronic communication tools.
Ability to work as part of a team and build positive, productive relationships with colleagues and supervisors.
Ability to analyze and solve basic problems logically.
Ability to install, set up, maintain, and/or move equipment either individually or with a partner.
Ability to operate material handling equipment, such as pallet jacks.
Ability to understand and adhere to UCAR safety policies, procedures, and training content to maintain a safe working environment.
Value continuous learning and self-improvement.
Ability to occasionally work evenings and weekends.
Desired, but not required (Training may be required, if needed.)
Basic skills in configuring Cisco and Juniper network devices
Jira Service Desk Agent
$49,949-$62,435
*Final salary and rates are based on education, experience, skills relevant to the role.*
For full consideration, all application materials must be submitted by 12am (MST) at the start of the application deadline. These should highlight how your skills and experiences align with the responsibilities of this position. We recognize that no candidate will meet 100% of the listed qualifications. If you believe your background has prepared you for success in this role, we encourage you to apply.
Supplemental questionnaires are often requested in lieu of a cover letter, where you address critical skills needed for the position. Your answers will be read and weighed equally to your resume and should provide specific, detailed, and informative responses based on your direct and previous work experiences.
Background checks and/or federal screenings are conducted for candidates selected for hire.
UCAR offers a comprehensive benefits package: health insurance, dental, retirement plan, leave plans, tuition assistance, and employee assistance programs:
UCAR is an Equal Opportunity Employer and welcomes applications from all individuals. We do not discriminate on the basis of race, age, sex, gender identity, disability, veteran status, or any other characteristic protected by law. Applicants are not required to provide age-related information (like date of birth or graduation dates) in initial submissions.
For sponsored positions: UCAR can sponsor individuals for H-1B status only if they are already in the U.S. in H-1B status or another visa status that allows them to change to H-1B status within the U.S. UCAR is unable to sponsor new H-1B visas for individuals who are outside the U.S. and need to obtain H-1B status through Consular Processing.
While UCAR does not prohibit the use of AI tools in job applications, we strongly recommend that applicants submit primarily original work.
All roles require compliance with U.S. export control regulations and work location requirements. All hybrid staff are expected to work on-site approximately 3 days per week.
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