Greater London, England, United Kingdom
Onsite
Night Recovery Worker
Location: 18 Corfton Road,Ealing W5 2HT
Working hours: 10pm - 8am, with four shifts on four of pattern.
Contract Type: Permanent
Salary: £26,648 - £30,140
The West London Crisis Recovery House is situated in a quiet residential setting with a large garden providing a relaxing outdoor space. People staying at the service have their own room with communal bathroom and kitchen facilities.
It is a 17 bedded service offering a short-term stay of up to two weeks for people in mental health crisis. We accept people between the ages of 18-65 who have an enduring mental health problem and are under the care of the West London NHS Trust.
The service offers support and safety planning and a range of therapeutic interventions to equip people using the service with coping strategies to draw upon after they return home.
Purpose of the Role:
To support the people using our services to achieve their life goals
To assist with the safe and successful daily running of the service
To work as part of a team towards agreed service/contract targets
Responsibilities:
Waythrough Services range from 24 hour residential care with nursing to floating support in peoples own homes. Some require evenings, weekends, nightshifts (waking or sleeping) and on-calls.
The people we support are central to everything we do. Each person who uses our services – residents or clients – is a unique individual and they all deserve to be treated as such. As such, the responsibilities may vary from day to day.
Assist people using our services to:
Manage and improve their own physical and mental well-being
Develop life-skills including budgeting, money management, tenancy sustainment, access to public services, further education and/or employment and living well in the community
Live more fulfilling lives and develop new meanings and purposes
Take control over their life, through their own choices and decisions
Ensure the safe running of the service:
Assess resident wellbeing and welfare on an ongoing basis
Keep our service compliant with legal regulations
Provide a safe, respectful environment
Keywork:
Oversee your own caseload of key clients
Concentrate on the person and their individual needs, choices and aspirations, rather than on diagnostic categories or labels
Work with individuals to develop agreed, meaningful and achievable person centred plans with positive outcomes that meet the individual’s aspirations
Complete a range of activities during key working sessions
Ensure positive risk assessments are created and implemented in line with our policies and procedures
Signpost people we support to other services for additional support
Manage your own workload:
Plan and carry out your core areas of responsibility
Complete accurate and timely computerised records via our database
Liaise with external agencies - such as community mental health teams, multi- disciplinary teams and carers - building relationships and projecting a positive image of the service
Effectively monitoring and managing your own wellbeing through debriefing and discussions with your manager and colleagues
Keep up to date with organisational developments
Six skills and qualities required for the role:
Ability to communicate effectively at all levels
Ability to respond compassionately to sensitive and complex issues
Able to motivate, support and advocate for people using services
Able to work effectively unsupervised and as part of a team
Able to keep good and accurate records
Ability to plan and prioritise workload
Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.
About Waythrough
Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England.
Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.
Make a real difference in your community
Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.
What We Offer
We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:
27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
Pension scheme with 4.5% employer contribution, matched up to 6.5%
Life assurance (3× annual salary)
Enhanced sick pay and family-friendly pay
Birthday leave and the option to buy up to 5 extra days’ annual leave
Professional fee reimbursement for relevant qualifications
24/7 online GP access and Employee Assistance Programme
Recognition and long service awards via our Way to Go and Aspirations portals
£500 Recommend a Friend bonus
Cycle to Work scheme and Credit Union membership
Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
Free will writing service and wellbeing initiatives throughout the year
Inclusion and accessibility
Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support.
We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation.
If you need adjustments or support to apply, please email our recruitment team: recruitmentteam@waythrough.org.uk
Closing Date:
2026-11-13Want to know if this job is worth applying to?