About Toll Group
At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com
Summary
Join our Ocean Freight Solutions team and play a key role in supporting commercial growth through pricing analysis, solution development, and customer engagement. In this position, you will work closely with Sales, Key Account Management, Product, Operations, and Procurement teams to develop competitive, customer-focused logistics solutions. You will contribute to tender responses, strategic business opportunities, and profitability improvement initiatives while ensuring operational feasibility and commercial success.
What Are Your Responsibilities?
- Support the development and execution of ocean freight pricing and solution strategies aligned with regional commercial objectives and global product direction.
- Partner with Sales and Key Account teams to understand customer requirements and develop tailored logistics and transportation solutions.
- Prepare pricing analyses and contribute to solution development for RFQs, tenders, and strategic business opportunities.
- Participate in customer meetings, solution presentations, and commercial reviews by providing pricing insights, market intelligence, and operational recommendations.
- Analyse customer supply chains, trade flows, service requirements, and cost structures to identify optimization opportunities and value-added solutions.
- Collaborate with Product, Operations, and Procurement teams to design end-to-end logistics solutions that strengthen competitiveness and enhance customer value.
- Monitor market trends, carrier developments, and trade lane performance to provide actionable recommendations to internal stakeholders.
- Support profitability improvement initiatives through pricing analysis, yield management, cost optimization, and solution enhancements.
- Coordinate the implementation and onboarding of new business opportunities, ensuring smooth transition from commercial commitments to operational execution.
- Assist in resolving pricing and solution-related issues by working closely with internal teams and external service providers.
- Maintain accurate pricing information in compliance with company policies, governance standards, and commercial guidelines.
- Prepare and analyse business performance reports, identifying growth opportunities, customer development initiatives, market trends, and profitability improvements.
You Have These Experience & Skills
- Minimum 3 years of experience in freight forwarding, logistics solutions, commercial management, supply chain consulting, or a related field.
- Demonstrated experience supporting customer requests, solution design, tender management, and commercial development activities.
- Good understanding of freight forwarding, ocean freight products, logistics operations, and supply chain solutions.
- Ability to translate customer requirements into practical, scalable, and commercially viable logistics solutions.
- Strong analytical skills with experience in pricing analysis, data interpretation, and business reporting.
- Proficiency in Microsoft Excel; experience with freight management platforms such as CargoWise will be an advantage.
- Strong communication and stakeholder management skills, with the ability to collaborate effectively across Sales, Operations, Product, and Procurement teams.
- Customer-focused mindset with a passion for delivering high-quality service and driving business growth.
- Excellent organizational and time management skills, with the ability to manage multiple priorities, deadlines, and tender activities simultaneously.
- Proactive, detail-oriented, and adaptable in a fast-paced commercial environment.
- Experience supporting business reviews, profitability assessments, and continuous improvement initiatives is preferred.
- Fluent in English; proficiency in additional Asian languages is an advantage.
What moves you?
At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.
Are you excited about this role but are concerned you don’t meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you’re interested in this role but your past experience doesn’t align perfectly then please talk to us – you may be just the right candidate for this or other roles we have coming up.
At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.
To find out more about us visit www.careers.tollgroup.com
You must be entitled to work in Singapore and be prepared to undertake pre-employment checks including a criminal history check and medical.
