Ocular Specialty Representative

Accountabilities:

• Develop territory business plans using analytical tools, strategic direction, market opportunities, and growth potential.
• Drive territory performance through increased prescribing activity and market share growth.
• Stay informed about managed care coverage for relevant products and communicate coverage information effectively to healthcare providers.
• Apply and continuously refine clinical selling techniques to demonstrate treatment value and influence customer thinking around patient care.
• Manage the promotional budget and determine expenditures on promotional activities in alignment with the territory business plan.
• Visit ophthalmologists and optometrists according to established call plans, while independently assessing prescription activity and opportunities for growth.
• Use available product samples in accordance with FDA guidelines to maximize engagement and impact with the appropriate promotional audience.
• Build and maintain strong relationships with healthcare professionals and internal colleagues.
• Identify customer needs, develop tailored solutions, and take actions that support sales growth within the assigned territory.
• Plan, prioritize, and manage customer accounts while maintaining effective administrative processes.
• Collaborate with internal and external stakeholders to educate customers and support territory objectives.
• Use CRM and business tools to manage customer activity, territory information, and sales priorities.
• Travel throughout a large geographic territory and perform field-based responsibilities, including extended driving and occasional overnight travel.

Requirements

• Bachelor’s degree in science, business, or a related discipline required; a relevant professional certification combined with ophthalmic experience may be considered in lieu of a degree.
• Specialty pharmaceutical sales experience with a demonstrated ability to identify customer needs and drive sales growth within an assigned territory.
• Strong interpersonal and collaboration skills, with the ability to build effective relationships with healthcare professionals and internal stakeholders.
• Strong planning, prioritization, customer account management, and administrative skills.
• Excellent written and verbal communication and presentation abilities.
• Strong financial and analytical acumen.
• Ability to educate and influence customers through effective communication and clinical selling approaches.
• Experience using Microsoft Office 365, Salesforce, or other customer relationship management systems.
• Ability to travel approximately 25%–50% of the time, including some overnight travel depending on territory size.
• Must reside within the assigned territory or within a reasonable distance of the territory workload center.
• Ability to drive throughout a large geographic territory for extended periods, travel by airplane and car within the US, stand for prolonged periods, lift up to 25 pounds, and perform other role-related duties.
• Valid driver's license with a driving record that meets applicable standards.
• Eye health industry experience is preferred.
• Experience with Power BI is preferred.
• For the Ocular Specialty Representative level, typically 3+ years of specialty pharmaceutical sales experience with a proven record of success, such as goal attainment, awards, or formal recognition.
• For the Senior Ocular Specialty Representative level, typically 5+ years of specialty pharmaceutical sales experience with a proven record of success, plus demonstrated leadership through mentoring, knowledge sharing, and influencing without authority.
• Final role level may be determined based on the candidate’s qualifications, experience, skills, and territory needs.
• Candidates must be legally authorized to work for any employer in the United States; employment visa sponsorship or transfer of sponsorship is not available.

Benefits

• Starting base salary range of $110,000–$155,000 USD, depending on qualifications and other applicable factors.
• Eligibility for short-term and/or long-term incentive programs.
• Medical, dental, and vision insurance.
• Disability and life insurance.
• 401(k) plan with company match.
• Tuition reimbursement for select degrees.
• Company holidays, sick time, floating holidays, and paid vacation.
• Well-being benefits and additional employee support programs.
• Remote, field-based work arrangement.
• Opportunity to work directly with ophthalmology and optometry professionals across an assigned territory.
• Potential career progression into a Senior Ocular Specialty Representative level based on experience and qualifications.