Office & Administrative Manager

 

 

Ce qui distingue Dulcedo, c’est que pour nous, la gestion de talents n’est pas une question de chiffres, mais de stratégie, de structure et de vision à long terme. Nous sommes une agence de gestion de talents full service, spécialisée en représentation de créateurs, influenceurs, athlètes, mannequins et talents du divertissement.

 

Notre mission : bâtir de vraies marques autour de nos talents, soutenir leur croissance durable et offrir un service haut de gamme aux marques qui collaborent avec eux. Nous croyons en des processus solides, une approche structurée du recrutement et une croissance réfléchie,  bien au-delà des victoires à court terme.

 

Aujourd’hui, Dulcedo est le plus grand groupe multidisciplinaire de gestion de talents au Canada et un leader en Amérique du Nord. Nous gérons les carrières internationales de plus de 500 mannequins, de centaines d’athlètes olympiques et professionnels, ainsi que de créateurs de contenu, influenceurs et streamers de premier plan. Avec des bureaux à Montréal et Toronto, et un réseau international, Dulcedo est devenue une référence incontournable dans l’industrie du divertissement et de la création.

 

Au sein des valeurs et du processus de recrutement de Dulcedo se trouve un engagement fort en faveur de la diversité, de l'équité et de l'inclusion. Notre personnel actuel reflète la diversité des origines ethniques, des races, des identités de genre, des orientations sexuelles, des capacités et des expériences vécues. Notre mission permanente consiste à recruter, soutenir et développer les talents de manière à garantir l'égalité des chances à tous les candidats.

 

Mais avant tout, Dulcedo est une communauté. Une équipe de personnes ambitieuses, bienveillantes et engagées, qui travaillent fort sans jamais se prendre trop au sérieux. Certifiés Great Place to Work deux années consécutives, nous plaçons la culture, le plaisir et le sens au cœur de notre environnement de travail.

 

 

En tant que Gestionnaire du bureau chez Dulcedo, tu joueras un rôle essentiel dans le bon déroulement des activités quotidiennes. Tes responsabilités incluront des tâches administratives telles que la planification de réunions et de déplacements, la gestion des fournitures de bureau, ainsi que la coordination avec les fournisseurs afin de maintenir un environnement de travail efficace. Premier point de contact pour les visiteurs et les membres de l’équipe, tu représenteras l’entreprise avec professionnalisme et chaleur, créant une impression positive pour nos clients, partenaires et employés.

 

 

 

NB: Une maîtrise intermédiaire te l'anglais est requise afin de pouvoir communiquer avec des employés, collègues et talent internationaux.

 

 

 

We Are Dulcedo

What sets Dulcedo apart is that, for us, talent management isn't just about numbers. It's about strategy, structure, and long-term vision. We are a full-service talent management agency specializing in the representation of creators, influencers, athletes, models, and entertainment talent.

Our mission: To build meaningful brands around our talent, support their sustainable growth, and deliver premium service to the brands that collaborate with them. We believe in strong processes, a structured approach to recruitment, and thoughtful growth that goes far beyond short-term wins.

Today, Dulcedo is Canada's largest multidisciplinary talent management group and a leader in North America. We manage the international careers of more than 500 models, hundreds of Olympic and professional athletes, as well as leading content creators, influencers, and streamers. With offices in Montreal and Toronto and an international network, Dulcedo has become a recognized name in the entertainment and creator industries.

At the heart of Dulcedo's values and recruitment process is a strong commitment to diversity, equity, and inclusion. Our team reflects a wide range of ethnic backgrounds, races, gender identities, sexual orientations, abilities, and lived experiences. We are committed to attracting, supporting, and developing talent while ensuring equal opportunities for all candidates.

But above all, Dulcedo is a community. We're a team of ambitious, caring, and dedicated individuals who work hard without taking ourselves too seriously. Certified as a Great Place to Work for two consecutive years, we put culture, fun, and purpose at the center of everything we do.

What the Role Involves

As our Office Manager at Dulcedo, you'll play an essential role in keeping our daily operations running smoothly. Your responsibilities will include administrative tasks such as coordinating meetings and travel arrangements, managing office supplies, and working with vendors to maintain an efficient and welcoming workplace. As the first point of contact for visitors and team members, you'll represent Dulcedo with professionalism and warmth, creating a positive experience for our clients, partners, and employees.

What You'll Do Day to Day:

• Open and close our beautiful Old Port office Monday through Thursday (9:00 AM to 5:00 PM) and Friday (9:00 AM to 2:00 PM).
• Manage the reception area by answering calls and emails, welcoming employees and visitors, and handling deliveries with a smile.
• Ensure meeting rooms and shared spaces (kitchen, etc.) are clean, organized, and ready to welcome everyone.
• Monitor and manage various inventories (office supplies, snacks, equipment) and track event-related expenses. Organize and maintain our storage unit.
• Coordinate and book travel arrangements (flights, hotels, transportation) for our talent, clients, and internal team members as needed.
• Source fun and thoughtful goodies for our team's year-end gift boxes.Coordinate the technical and logistical needs of new hires (laptops, equipment, etc.) to ensure they feel welcomed and supported from day one.

What You Bring to the Table:

• At least 1 year of experience in an administrative or office management role.
• Based in Montreal and excited about working on-site every day.
• Fully bilingual in French and English, as this role involves communicating with employees and clients outside Quebec where English is required.
• Excellent organizational and time-management skills, with a proactive mindset.
• A desire to grow with us long-term. You're looking for a place to build your career, not just your next stepping stone.
• A positive, solution-oriented attitude. You take initiative and enjoy making things happen.
• Strong communication skills. Your emails are clear, and your tone is both professional and approachable.
• Proficiency in Google Workspace (Gmail, Docs, Sheets, Calendar).
• Reliability, attention to detail, and genuine enthusiasm for supporting your team.

Soft Skills & The Dulcedo DNA

• At Dulcedo, we're looking for more than just a great resume. We're looking for the right energy.
• You stand out through your initiative, curiosity, and drive to make things happen.
• Your positive attitude, team spirit, and ability to uplift those around you are contagious.
• You love new challenges, stay calm under pressure, and thrive in a fast-paced, dynamic environment.
• You're a true self-starter: passionate, persistent, and action-oriented, always motivated by new projects, goals, and opportunities to grow.
• In short, you're driven, creative, and organized, with the ability to balance structure, fun, and performance, three essential pillars of our culture at Dulcedo.

Life at Dulcedo!

• Unlimited Paid Vacation: Yes, really! Enjoy a healthy work-life balance with the freedom to take the time you need, when you need it.

• 12 Personal Days Per Year: One day off every month to rest, recharge, or simply take a breather.

• Flexible Work Environment: Minimal in-office requirements for eligible employees living near one of our hubs, giving you flexibility in your schedule.

• Montreal & Toronto Offices: Snacks, an amazing atmosphere, and pet-friendly spaces. What more could you ask for?

• Remote Work Opportunities: Ideal for travelers, expats, and digital nomads looking to grow their careers from wherever life takes them.

• Freestyle Fridays: We wrap up at 2:00 PM ET every Friday. Longer weekends, every single week!

• Comprehensive Benefits: Dental, vision, and medical coverage for you and your loved ones.

• Career Growth: Real opportunities for internal advancement in a fast-growing company where the sky truly is the limit.

• The Best of Both Worlds: The energy of a startup combined with over 15 years of experience and the stability of an established organization.

Please note: Advanced French proficiency and intermediate English proficiency are required for this role to ensure effective communication with our French-speaking and international employees, colleagues, and talent.

As an equal opportunity employer, we are committed to ensuring everyone feels included, supported, and valued. If you require accommodations during the application process, please contact us at talentacquisition@dulcedo.com, and we will gladly adapt the process to your needs.