Officer, Enterprise Wise Screening and Services, Consumer Banking Group

Job Purpose: 

• To complete EWSS checks and EDD related activities
• To ensure high level governance standards are maintained during the due diligence activities like completing EWSS alerts
• Data accuracy in CDD up-dation for consumer banking customers
• ·To serve as the first level escalation point for business, compliance for high risk alerts generated for customers.
• To serve as the training conduct internal product & process training and service skills training
• To monitor, drive and manage the TAT and performance of in-source or outsource operations

Job Duties & responsibilities

• Ensure adherence and execution of customer KYC, EWSS alert management
• Ensure adherence of controls, risk and RBI CIP & CAP guidelines along with India KYC guidelines
• Ensure all activities related to KYC, PEP, Alert monitoring is adhered with respect to guidelines and completed within agreed SLA/TAT
• Regulatory guidelines are adhered to as per defined guidelines by L&C and RBI.
• Obtain minimum satisfactory audit rating for the team
• Ensure and implement BOD & EOD controls on exception activities
• Outbound call to customers for KYC/AML checks
• Internal review to be done to check the hygiene of the process.
• Timely up-dation of process notes for any changes
• Multi-tasking and responses to all stake holders to be done in a timely manner
• Ensure adherence of control & risk aspect related to all BAU activities.
• Ensure all activities are completed within agreed SLA/TAT.
• Regulatory guidelines are adhered to as per defined guidelines by RBI. 

Required Experience

• A minimum of 2-3 years’ experience in retail banking with experience of AML/KYC and banking operations.
• Sound knowledge of KYC, AML and Retail account services guidelines.

Core Competencies:

• Processing with eye for detail, data accuracy and good typing skills
• Good interpersonal and excellent communication skills.
• Effective control measures and governance standards
• Good attitude, aptitude towards and fast adoption of new technology and digital lifestyle
• Good interpersonal & analytical skills.

Education / Preferred Qualifications

• Minimum of graduation from recognised university