On-Site Service Engineer - Tampa

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives.

Labcorp is seeking an On-Site Service Engineer to join our team.

Location: Tampa, FL

Work Schedule: Monday through Friday, 11:00 PM to 7:30 AM (3rd Shift). Occasional shift changes, on-call support, weekend, holiday, and after-hours work may be required based on business needs.

Training: Initial training will be conducted at Protedyne's Bloomfield, CT facility and other locations for approximately 2 to 3 months.

Work Authorization: This position requires permanent authorization to work in the United States without employer sponsorship now or in the future. Sponsorship (including H-1B, OPT/CPT, EAD, or other temporary work authorization) is not available.

Job Responsibilities

Equipment Service & Support

• Operate, maintain, troubleshoot, and repair Propel, Matrix, and Propel Plate Accelerator laboratory automation systems.
• Perform routine and emergency maintenance activities to maximize equipment performance and uptime.
• Conduct preventive maintenance inspections and service activities on assigned systems.
• Diagnose and resolve electrical, mechanical, pneumatic, and automation-related issues.

Installation, Testing & Validation

• Execute Factory Acceptance Testing (FAT) of automation equipment at manufacturing facilities.
• Install laboratory automation equipment at customer sites.
• Conduct Site Acceptance Testing (SAT) following installation activities.
• Perform system upgrades, qualifications, validation activities, and testing.

Customer Support

• Provide technical support and issue resolution in a fast-paced customer environment.
• Respond to service requests and support customers in maintaining operational equipment.
• Deliver equipment operator training, as needed.
• Provide recommendations and technical guidance regarding equipment operation and maintenance.

Inventory & Administrative Support

• Maintain assigned service inventory and ensure inventory accuracy.
• Complete required service documentation, including customer feedback reports, time reports, inventory reports, equipment checklists, and maintenance records.
• Maintain accurate service and maintenance documentation.

Continuous Improvement

• Maintain proficiency on assigned equipment through ongoing training and professional development.
• Support additional projects and assignments as required.

Minimum Qualifications

• Associate degree in Engineering, Electronics, Robotics, Mechatronics, Mechanical Technology, Electrical Technology, or another technical discipline with 3 or more years of field service experience supporting complex automation systems
• 3 or more years of field service experience supporting complex automation systems.

Additional Job Standards

Technical Knowledge

• Proficiency with Microsoft Office applications, including Excel, Word, and Outlook.
• Knowledge of troubleshooting and diagnostic methodologies.
• Experience using diagnostic tools and instrumentation such as digital voltmeters (DVMs), oscilloscopes, and micrometers.
• Experience supporting medical, laboratory, or healthcare automation systems.
• Knowledge of electrical, pneumatic, mechanical, and automation systems.
• Ability to lift and carry items weighing 50 pounds or more on a regular basis.

Customer Service & Communication

• Strong customer service and relationship-management skills.
• Excellent verbal and written communication skills.
• Ability to instruct customers on equipment operation and maintenance.
• Ability to accurately assess customer-reported issues and communicate effective solutions.

Problem Solving

• Strong analytical and troubleshooting skills.
• Ability to diagnose complex equipment and system issues.
• Ability to prioritize service needs and develop effective solutions to maintain system availability.
• Ability to exercise sound judgment in field-service environments.

Professional Effectiveness

• Ability to work independently with minimal supervision.
• Ability to take ownership of on-site service responsibilities.
• Ability to maintain professionalism in demanding customer environments.
• Demonstrated adaptability and commitment to continuous learning.

About the Role

The On-Site Service Engineer is responsible for the installation, maintenance, troubleshooting, repair, qualification, validation, and support of complex laboratory automation systems. This role serves as a primary technical resource for customers by ensuring equipment reliability, performing preventive maintenance, supporting upgrades and validation activities, and resolving system issues. The position requires strong technical expertise, customer focus, and the ability to work independently while supporting critical laboratory automation operations.

Pay Range: $36-42 per hour

All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. 

Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here. 

Labcorp is proud to be an Equal Opportunity Employer:

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. 

We encourage all to apply

If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.