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Canton, Massachusetts, United States
Onsite
At Old Dominion, we don't just move freight—we help businesses keep their promises. As one of the nation's leading LTL carriers, we've earned our reputation by putting people first, delivering premium service, and staying true to the values that have guided us for more than 90 years. Our PROMISES values shape how we work, our family culture shapes how we treat one another, and our commitment to being the Best in the Game drives everything we do. If you're looking for more than just a job, you'll find a career built on trust, teamwork, and opportunity at OD.
Take the next step in your career with a leadership role that puts you at the heart of a fast-paced, dynamic environment. As an Operations Supervisor at Old Dominion Freight Line, you’ll play a key role in keeping our operations running smoothly, leading a dedicated team, ensuring efficiency, and delivering top-tier service. This is more than just a management position; it’s an opportunity to inspire, problem-solve, and drive success every day. With a strong focus on training and career development, we’ll equip you with the tools to grow as a leader.
Old Dominion Freight Line is currently recruiting for an Operations Supervisor. Our Supervisor will be responsible for managing a shift or section in a service center while maintaining and achieving the department/shift and service center and/or company standards for safety, quality, efficiency, cost, service and delivery, training and development and housekeeping.
Responsibilities:
Monitors and evaluates the safety of each employee daily, trains on safety processes as needed
Monitors and evaluates the safe and efficient planning, loading and unloading process of freight throughout the shift
Monitors, evaluates, and teaches employees safe lifting techniques as well as uses safe lifting as needed throughout the day
Monitor and maintain housekeeping within the shift to ensure safety and productivity
Manages, assigns and supervises pickups and deliveries to employees in the area to ensure proper utilization and development of employees, equipment, loading and unloading while meeting OD and customer expectations
Closely works with the Service Center management to ensure alignment in meeting daily/weekly/monthly and yearly business objectives
Provide instruction, analyses, suggestions and ideas for the improvement of operations within the shift, department and facility
Provides positive and constructive feedback to employees on a continual basis regarding ROI, MPH, stops per hour, return shipments, missed shipments, delivery/pick up errors, overall productivity, etc.
Conducts daily inspections to ensure compliance with local state, federal safety regulations, as well as OSHA compliance, and DOT compliance
Ensures that 100% of trailers are loaded correctly to ensure safe transport of freight are being used
Strive for continuous improvement in all areas of service center operations
Operates AS400 system, BLU system, DYMS and any other computer/internal freight monitoring systems used within the company to monitor freight movement
Complete forklift job training knowledge and uses a forklift as necessary within the service center
Conducts daily shift meetings
Makes quick and informed decisions based on the volume levels and communicates schedule to affected employees
Inspects working conditions of tools and equipment needed for safe operation within the area and directs the correction of any improper or adverse condition that exists
Comprehends and ensures compliance with company and government regulations
Works assigned shift/s as needed, must be available to work depending upon customer pick up and delivery schedules.
Uses OD’s proprietary technology system permitting consistent monitoring of shipment locations as freight moves through the various terminals while communicating continuously throughout the day with associates, customers and team members verbally and through other computer operating systems
Complete the various company and government forms utilized in freight movement such as shipping orders, city stripping manifests, freight bills, inter-terminal movement forms (ITM's) and exception forms.
Responsible for staff within department including hiring and disciplinary action
Qualifications:
High School Diploma or equivalent.
Some college preferred.
2 years of experience with operations, preferably in the transportation industry
Supervisory experience preferred
Working knowledge of AS400 and Microsoft Office
Good verbal and written communication skills Strong interpersonal skills
Bachelor’s degree preferred
Strong interpersonal skills
Working Days:
Monday,Tuesday,Wednesday,Thursday,Friday,Working Shift:
AfternoonWork days/shifts may change based on scheduling and business needs and are provided as guidelines at the time of posting.
Join the OD Family Today!
As a Full Time member of our Family, you and your family are eligible to receive:
Old Dominion Freight Line, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, and/or gender expression, sexual orientation, age, disability, pregnancy, genetic information, military status, Vietnam Era and/or veteran status, or any other characteristic protected by applicable law(s).
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