Operations Support Associate

About Ameren Illinois​

Ameren Illinois provides electric transmission and distribution service and natural gas distribution service. Every day, we deliver electricity to 1.2 million electric and 816,000 natural gas customers in central and southern Illinois. We deliver safe, reliable energy to more than 1,200 communities. 

Our benefits include:

• Medical coverage on date of hire

• 100% employer paid cash balance pension plan

• 401(k) with company match fully vested on date of hire

• Minimum of 15 days paid vacation and 12 paid holidays

• Paid parental leave and family caregiver leave

Visit our Benefits and Perks Page for more information on benefits provided to regular full-time employees.

About The Position

The Operations Support Associate is primarily responsible for providing general clerical and administrative support for the Division.

Work Arrangement: Five days per week in the office.

Transcripts: Please include transcripts with your application. Unofficial transcripts are acceptable when applying. Official transcripts will be required upon hire.

Key responsibilities include:

·Provide general clerical, computer, and administrative support for the Division’s operations. Assist with stores, locates, voucher reconciliation, payroll, various reports, and claims.

·Responsible for payroll timekeeping (TRIS), invoice processing, crew and trouble activities (DOJM/OAS), materials (MMIS), and customer accounts (CSS).

·Maintain and update various electrical and gas records and assist in scheduling customer appointments.

·Accurately maintain confidential files and records including performance and pay records, fiscal, financial and performance tracking data.

·Prepare project tracking and summary reports, track and file customer contracts, prepare specialized reports and confidential documents.

Qualifications

High School Diploma or equivalent required. Three or more years of relevant clerical/administrative or customer service experience required.

In addition to the above qualifications, the successful candidate will demonstrate:

Proficiency with MS Word and Excel. Proficiency with specific Ameren systems (CSS, IDS, etc) preferred. Ability to read ¼ section maps preferred. The Operations Support Associate works a standard day-shift in an office environment.  This position may be expected to provide support during emergency situations upon request.

Additional Information

Ameren’s selection process includes a series of interviews and may include candidate testing and/or an individual aptitude or skill-based assessment.  Specific details will be provided to qualified candidates.

Compensation Range:

$54,700.00 - $79,300.00

At Ameren, base salary is one component of a competitive compensation package for employees. Our pay ranges are broad to allow for movement within our organization and to accommodate different skill sets and levels of expertise. We take into consideration a variety of factors including, but not limited to, skills, abilities, experience, education, credentials, and internal equity when determining the base salary offered. Roles are eligible for additional rewards including annual incentive payments based on individual and company performance.

If end date is listed, the posting will come down at 12:00 am on that date:

Monday November 09, 2026

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, genetic information, military service or status, pregnancy, marital status, sexual orientation, gender identity or expression, or any other class, trait, or status protected by law.