Ops Engineer Senior

Hi, I'm Christy Anne, your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background.

We are looking for a who will:

• Bachelor’s degree in computer science or a technically related field, or equivalent professional experience.
•  5+ years of experience
• Strong experience in Mainframe Batch Operations, Managing complex batch flows in scheduling tools such as CA-7, TWS/OPC/IZWS is highly desired.
• Strong knowledge of JCL, SDSF, ISPF, CA7, TWS/OPC/IZWS, VSAM, Cobol and troubleshooting when Batch jobs abend. Ability to represent ops teams in crisis calls, provide batch status updates etc.
• May lead the design and implementation of operational strategies, including system architecture and infrastructure planning. 
• Proactively identify areas for system improvement, automation, and optimization. 
• Manage and resolve critical incidents, conduct post-incident analysis, and drive long-term reliability improvements. 
•  Collaborate with development teams to ensure best practices for deploying and maintaining software applications. 
• Act as a subject matter expert in system reliability and provide training to junior engineers 
• This position may involve periodic weekend support to ensure operational continuity and successful delivery of business-critical initiatives. Flexibility to work outside standard business hours when necessary is expected.

CSGer Perks & Benefits

• Work from Home, in-office, or hybrid
• Employee Belonging Groups
• Healthcare: Dental, Medical, and Vision
• Paid Vacation, Volunteer, and Holiday Time Off
• And so much more!
• View More Benefits (https://www.csgi.com/careers/)

If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at accommodations@csgi.com. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.

Our Story

CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.

By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are. Learn more about CSG Inclusion & Impact here

Our Guiding Principles

Impact

Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen.

Integrity

Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect, that’s just who we are.

Inspiration

Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.

Location(s):

IN.Bangalore.Remote

Location(s):

Accommodation:

If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at accommodations@csgi.com. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.

Our Guiding Principles:

Impact: Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen.

Integrity: Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are.

Inspiration: Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.

Our Story:

CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.

By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are. Learn more about CSG Inclusion & Impact here.