Outpatient Pharmacy Inventory Specialist - Pharmacy Technician

POSITION SUMMARY:

Under the direction of the Outpatient Pharmacy Purchasing Manager and Outpatient Pharmacy Purchasing Supervisor, and according to department policies and procedures, and guidelines, the individual is responsible for supporting all aspects pertaining to the procurement of outpatient, retail, mail order pharmacy pharmaceuticals, Durable Medical Equipment Prosthetics Orthotics and Supplies (DMEPOS), and maintenance of pharmacy medication and associated supplies. This includes but is not limited to: purchasing medications and pharmacy supplies monitoring inventory levels, rotating stock, and effectively utilizing return process to ensure proper credit is received from drug wholesaler.

Position: Outpatient Pharmacy Inventory Specialist

Department: Retail Pharmacy - Inventory Specialists

Schedule: Full Time

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Maintains all purchasing invoice records appropriately by reviewing for accuracy and ensure proper storage/filing.
• Manages the Track & Trace database appropriately to maintain compliance with procedural requirements.
• Facilitates the management of medication inventories by making sure drug product is within date, rotate inventory as necessary, stored within USP guidelines, timely and accurate stocking of daily wholesaler deliveries.
• Maintains all medication shelves and storage areas in a clean, organized, and orderly fashion.
• Process all drug returns promptly and appropriately within the necessary management system.
• Adjust inventory levels as needed when returns are processed.
• Makes sure packaged returns meet manufactures and wholesaler shipping requirements.
• Reviews invoices to reconcile credits processed.
• Ensures assigned tasks are accurate and reviewed by supervising personnel as required before completing critical tasks; e.g. order submission, importing/exporting of data.
• Ability to run then review key reports from pharmacy system to help identify problems within the suggested daily order based on pharmacy par levels and drug budget before transmissions of daily orders.
• Identifies proper Purchase Order (PO) numbers for each facility when placing drug orders.
• Responsible for Secure File Transfer Protocol (SFTP) transmissions and Electronic Data Interchange (EDI) files (importing and exporting of drug inventory files) and then verify successful transmission.
• Responsible for identifying defaults in EDI transmissions and alerting management to discuss plan of correction.
• Ability to make sound decisions and conduct follow up calls for problematic medications deliveries to the facility, from the wholesaler.
• Responsible for tracking dropship medications within and out of the hospital and maintain supportive documentation; e.g. invoices.
• Reports to the supervisor immediately any incorrect shipments and other safety issues.
• Perform cycle counts inventories including counting, investigating, and rectifying discrepancies.
• Remains informed by reading all department communications.
• Maintain filing system for daily transaction documents.
• Process appropriate paperwork for transferring medication and supplies.
• Performs all department required quality assurance responsibilities.
• Exhibits model AIDET behaviors.
• Conforms to the hospital standard of contact so that the best possible customer service and patient care may be provided.
• Conducts interpersonal relationships with patients, visitors, physicians and fellow employees in a courteous and customer-focused manner.
• Maintains strict confidentiality of all personal/health sensitive information.
• Anticipates and is responsive to the service needs of the pharmacist relative to supporting pharmacy services.
• Utilizes hospital’s behavioral standards as the basis for decision making and to support the hospital’s mission and goals.
• Follows established Hospital infection control and safety procedures.
• Performs other related tasks as needed.
• Must adhere to all of BMC’s RESPECT behavioral standards.

JOB REQUIREMENTS

EDUCATION:

• Required: High school diploma or equivalent degree and strong mathematical skills.
• Preferred : Some college, and associates or Bachelor’s degree

CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED:

• Required - Registration as a Pharmacy Technician with the Massachusetts Board of Pharmacy.
• Required - National pharmacy technician certification from either Pharmacy Tech Certification Board (PTCB) or Exam of Certified Pharmacy Techs (exCPT)

EXPERIENCE:

• Requires at least 3 - 4 years of related experience (shipping, receiving, material handling, or maintaining inventory or pharmacy experience preferred)

KNOWLEDGE AND SKILLS:

• Ability to speak the English language, read, interpret and follow complicated verbal and written instruction with precision, accuracy and dependability
• Ability to work independently to accomplish assigned daily tasks to expectation, consistently, and on-time.
• Familiarity with 340B and Wholesale Acquisition Cost (WAC) ordering and dispensing.
• Experience with QS1 – NRX or similar outpatient pharmacy operating system.
• Effective and strong interpersonal skills to interact appropriately with nursing staff, patients, families/visitors, physicians, and other hospital staff.
• Strong analytical and mathematical skills.
• Ability to multi-task, prioritize essential tasks and meet deadlines.
• Microsoft Office; Excel, Word; and ability to adapt to specialized inventory/stock control software to track and record inventory levels.
• Ability to readily adapt to changes in schedule specifications, and work priorities as the business and customer needs demand.
• Physical ability to lift heavy loads as required for filling medication supply orders.
• Must maintain the required level of competency to perform the essential duties and responsibilities.

Compensation Range:

This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being. 

NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location.

Equal Opportunity Employer/Disabled/Veterans

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