Onsite
NorthWest Arkansas Community College (NWACC) provides quality and affordable higher education to empower lives and strengthen communities within Northwest Arkansas and surrounding areas.
As the largest community college in Arkansas, NWACC is recognized as a leader in education. NWACC offers a full range of associate degrees, certificates and workforce training programs that prepare students for rewarding futures and careers.
NWACC employees are dedicated to fostering a diverse educational community and cultural learning environment that supports student success.
The IT Support Specialist is responsible for a wide range of activities related to computer and systems software and hardware support. This position is governed by state and federal laws and agency / institution policy. The IT Support Specialist will support the implementation, maintenance and use of institutional technology as well as respond to Level 2 complex and specialized technology requests from users. This position analyzes needs, evaluates alternatives and recommends / implements a course of action to solve complex issues. This individual must have good technical and analytical skills. The position requires someone with collaboration and open communication skills along with a positive outlook and excellent project management skills.Essential Duties
This is a 100% on-campus position.
Completed applications received by 05/22/2026 will be assured full consideration. Late applications will be reviewed as necessary to fill the position.
Knowledge, Skills, and Abilities
Physical Demands/Work Environment:
The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.
While performing the functions of this job, the employee is:
Frequently:
• Manipulate items with fingers, including keyboarding
• Sitting
• Standing
• Walking
Constantly:
• Hearing
• Repetitive motion
• Talking
The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; and/or visual inspection at distances close to the eyes.
Environmental Conditions:
The following work environment characteristics are representative of those encountered by employees while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
The work environment typically consists of a professional office setting with a moderate noise level, including sounds from conversations, office equipment, and occasional movement of staff. Lighting is standard for office spaces, and the temperature is controlled to remain within a comfortable range. Employees may occasionally need to visit other areas, such as storage rooms, conference spaces, or outdoor locations, where environmental conditions may vary. Infrequently, exposure to louder noise levels or physical activities, such as moving lightweight materials, might be required.
NWACC is an Equal Opportunity Employer, please see our EEO policy.
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