Patient Access Supervisor - Hiring Event

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Closing Date:

10/22/2026

Type of Position:

Job Type:

RegularDay Shift (United States of America)No

Institution Name:

University of Arkansas for Medical Sciences

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.
 

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.  To apply for the position, please click the Apply link/button.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.
 

For general application assistance or if you have questions about a job posting, please contact Human Resources at askrecruitment@uams.edu.

Department:

ICE | CORE PA Float

Department's Website:

Summary of Job Duties:

This posting will be used to fill multiple positions. Positions are available in Little Rock & Benton/Bryant.

This is an onsite position based in Little Rock, Arkansas. The selected candidate is required to work in person and must be available to perform job duties onsite. This position is not eligible for hybrid or remote work arrangements.

The Patient Access Supervisor oversees the daily operations of assigned patient access workflows, including patient check-in and check-out, scheduling, registration, patient portals, online requests, EPIC work queues, and physician referrals. This position provides direct supervision, coaching, and support to Access Coordinators and Patient Representatives to ensure efficient operations, exceptional customer service, and compliance with applicable policies and regulatory requirements.

Qualifications:

Minimum Qualifications

• High school diploma, GED, or formal educational equivalent.
• Seven (7) years of experience in registration, billing, or scheduling; preferably in a healthcare environment.

Preferred Qualifications

• Bachelor’s degree in Business, Healthcare Administration, or a related field.
• Leadership or supervisory experience.
• Experience overseeing patient access operations, including registration, scheduling, billing, or related healthcare workflows.
• Experience with electronic health record systems, work queues, quality audits, and staff training and development.

Qualifications Equivalencies:

Additional Information:

Responsibilities:

• Monitors staff productivity and performance
• Evaluates workflow efficiency
• Conducts quality and compliance audits
• Collaborates with department leadership to identify opportunities for process improvement.
• Supports the development and implementation of staff training programs
• Maintains current knowledge of payer requirements and regulatory standards
• Serves as the manager's designee when the manager is absent

The successful candidate will demonstrate strong leadership, communication, organizational, and interpersonal skills, with a commitment to operational excellence and patient- and family-centered care.

Salary Information:

Commensurate with education and experience

Required Documents to Apply:

List of three Professional References (name, email, business title), ResumeProof of Veteran Status

Special Instructions to Applicants:

Please contact askrecruitment@uams.edu for any recruiting related questions.

All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS  

Please do not send to listed recruitment contact.

Pre-employment Screening Requirements:

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity.  The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law. 

Constant Physical Activity:

Frequent Physical Activity:

Occasional Physical Activity:

Benefits Eligible:

Yes