Job Title
Post Market Surveillance Process Engineering Manager
Job Description
Post Market Surveillance Process Engineering Manager
You will manage and improve post-market surveillance processes, reporting, and governance for the MR business, supporting effective oversight and continuous improvement across its quality functions and business units.
Your role:
- Manage the implementation of post-market surveillance processes, ensuring they follow defined parameters, standards, and guidelines.
- Streamline daily management and reporting processes to track execution and provide timely, accurate updates.
- Create and share PMS findings with stakeholders, escalating issues to senior management when needed.
- Develop and maintain PMS data, analytics, and reporting capabilities, including metrics, dashboards, data-quality checks, trend and aging analysis, bottleneck visibility, and opportunities for automation or digitalization.
- Manage medium-scale process improvement efforts, coordinating analysis, design, and implementation.
- Work with cross-functional teams to gather and validate reporting data, resolve discrepancies, and improve quality processes.
- Support governance and continuous improvement by turning operational data into actionable insights, preparing leadership asks, tracking agreed actions, and promoting Problem Resolution and Control Tower working methods.
You’re the right fit if:
- You hold a bachelor’s or master’s degree in Medical Sciences, Healthcare Management, Industrial Engineering, Supply Chain Management, Quality Management, Data Analytics, or an equivalent relevant discipline.
- You have at least 2 years of relevant experience in post-market surveillance operations, quality assurance, quality control in the medical devices industry.
- You have experience or knowledge of post-market surveillance mechanisms, medical device quality processes, quality management systems, or cross-functional process governance.
- You can analyze and interpret data, maintain data quality, identify trends and bottlenecks, and develop management reporting or dashboards.
- You have experience with continuous improvement, Lean methodologies, root cause analysis, or structured problem solving.
- You can coordinate projects or programs, track actions, and manage escalations.
- You can engage and influence stakeholders across functions and work effectively in a global, matrixed organization.
Compensation & benefits
Doing meaningful work should come with fair, transparent rewards. The base salary range for this role is €61,185.00 –€101,975.82. We determine pay within the range using objective factors, like the skills the role requires, your relevant experience and the responsibility you'll have in this role, alongside internal equity and local market considerations.
This role is eligible for 3% bonus with your rewards linked to your KPIs and company results. We’ll share the full approach with you during the interview process, so you can make a clear, informed decision.
How we work together
We believe that we are better together than apart. For this role, this means working in-person at least 3 days per week.
About Philips
Are you ready to do the work of your life to help the lives of others? Learn more about our business, discover our rich and exciting history and learn more about our purpose.
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care.
