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Richmond, Virginia, United States
Onsite
Not Available
The Talent Marketing team educates prospective talent on life at Capital One—our culture, values, and commitment to changing banking for good. We are seeking a Social Media Strategist to evolve our presence by bridging strategic vision with tactical execution.
You will own our channel strategy, translating our culture into impactful social narratives while overseeing content planning and optimization. This role requires a balance of long-term planning and hands-on management: you will execute organic and paid campaigns across platforms like LinkedIn and Instagram, ensuring our content is discoverable via traditional and AI-driven search (Generative Engine Optimization). We are looking for a strategic communicator who excels at translating complex insights into actionable growth, managing multi-platform workstreams, and maintaining a consistent brand voice.
In this role you will:
Drive our social media evolution by transitioning from standard publishing to an audience-first strategy that adapts to changing digital behaviors.
Translate complex social landscapes—including platform trends, performance data, and paid media insights—into actionable strategic recommendations that refine engagement and audience growth.
Serve as a strategic advisor to Talent Marketing leadership, proposing and implementing data-backed social initiatives that challenge conventional recruitment methodologies.
Partner with enterprise teams to establish and maintain social media best practices, ensuring brand governance and compliance across all initiatives.
Explore and evaluate potential agency partnerships to support social moderation, ensuring safe and active community management.
Develop and lead associate influencer and executive social programs to amplify our talent brand and foster authentic employee advocacy.
Partner with cross-functional video and blog content teams to optimize production strategies and ensure content is tailored for social platform performance.
Enhance operational efficiency by identifying and implementing the tools, processes, and methodologies required to create, measure, and scale our social media footprint.
Cultivate an engaged candidate community by proactively monitoring and responding to conversations, serving as the consistent voice of Capital One Careers across all social channels.
Design and maintain a comprehensive social reporting framework that ties platform metrics to key talent acquisition outcomes, providing leadership with clear visibility into the ROI of social initiatives.
Ideal candidate will be:
A strategic thinker who translates talent priorities into social media tactics and campaigns that resonate with both leadership and candidates.
A self-starter and collaborator who takes ownership of social programs, driving alignment across different teams to meet campaign goals.
An analytical marketer who uses audience data and platform trends to build inclusive social strategies that grow our employer brand.
An agile planner who moves easily between developing long-term channel roadmaps and managing daily social engagement.
A clear communicator who can simplify complex strategy into compelling stories for stakeholders and project teams.
A growth-focused strategist who constantly tests new content ideas, uses performance metrics to learn, and evolves our social approach over time.
Basic Qualifications:
Bachelor’s degree or military experience
At least 3 years of experience in digital marketing, social media management, and paid media campaigns—ideally in a highly regulated financial environment
At least 3 years of experience in content and creative development
Preferred Qualifications:
At least 5 years of social media experience for consumer OR candidate audiences (content creation, social media advertising, or social content strategy)
1 year experience adapting social media approach due to impact on Generative Engine Optimization (GEO) strategy
Experience working at, or partnering closely with agencies or internal creative teams
Experience working for a large, highly matrixed or Fortune 100 company
Experience working on an employer brand, recruitment marketing, or talent acquisition team
Experience using Sprinklr, Canva, or other social media management tools and platforms
Project management experience, ability to manage details without losing sight of the broader picture
Passion for marketing and branding and keeping up with the latest in the social media and digital branding space
Ability to pivot quickly between tasks and adapt to shifting priorities and deadlines
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
McLean, VA: $120,800 - $137,900 for Principal Associate, Marketing
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).