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San Jose, California, United States
Hybrid
About Zscaler
Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability.
We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.
Role
We are looking for a Principal GenAI Data Engineer to join our team. This is a Hybrid role based in San Jose, CA or Bellevue, WA (3 days in office), reporting to the Senior Manager, Enterprise AI Data Platform in the IT Data Strategy department. We are seeking an experienced technical leader to drive the design and implementation of enterprise-grade Generative AI data ingestion, knowledge preparation, and platform architectures that enable scalable, production-ready GenAI applications. This role focuses on architecting robust pipelines and platforms for ingesting, processing, governing, and serving structured and unstructured enterprise data for AI/LLM workloads. The ideal candidate combines deep expertise in enterprise data architecture, unstructured data pipelines, GenAI platform engineering, and strong software engineering skills in Python.
What you’ll do (Role Expectations)
Architect enterprise-scale GenAI data platforms for ingestion, transformation, enrichment, and serving of structured and unstructured data
Design scalable pipelines for enterprise knowledge ingestion from diverse data sources including documents, SaaS platforms, knowledge bases, collaboration tools, and databases
Define architecture for metadata extraction, chunking, enrichment, embeddings generation, and knowledge preparation workflows
Design AI-ready data models and storage strategies for vector, graph, and hybrid knowledge systems
Architect scalable unstructured data processing pipelines for text, images, PDFs, tables, and multimodal content
Who You Are (Success Profile)
You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.
You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.
You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.
What We’re Looking for (Minimum Qualifications)
Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain
Expert-level Python programming and software engineering capabilities
Experience building distributed/scalable data pipelines for AI workloads
Strong understanding of unstructured data extraction and processing pipelines
Experience with vector databases, graph databases, and metadata/knowledge storage systems
Hands-on experience with clustering, entity recognition algorithms, and modern retrieval strategies (including RAG, search, and agentic AI workflows)
What Will Make You Stand Out (Preferred Qualifications)
Advanced experience architecting real-time distributed vector search infrastructure and multi-modal knowledge graph pipelines for enterprise-grade Retrieval-Augmented Generation (RAG) applications
Experience with LLMOps / GenAIOps frameworks such as LangSmith, Evaluation Framework like Arize Phoenix, Weights & Biases, or MLflow
Familiarity with Agent Frameworks like LangGraph, CrewAI, or Google ADK
#LI-Remote #LI-YC2
Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.
The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.
At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
Learn more about Zscaler's hybrid working model and benefits here.
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
